Atendimento dos funcionários é bom, são todos educados e cordiais. O quarto mesmo tendo um ventilador pequeno, é abafado. O banheiro no dia que chegamos, tinha cabelos dentro do box. Ficamos 2 diárias e o quarto nesse período não teve arrumação do hotel. O café da manhã é raozável, uma das diárias que descemos, faltava mais de meia hora pra encerrar o horário e já não tinha praticamente mais nada, leite, café, queijo, suco...já tinha acabado tudo. E quando perguntandos se iria ter reposição, disseram que não, pois já tinha acabado tudo. E detalhe, ainda faltava bastante hóspede para tomar café.
Ótima localização, quartos muito bons, porém infelizmente, serviço péssimo.
Filas enormes pra check-in e check out, atendentes nunca sabem de nada.. Check-in as 14h já é extremamente ruim, e ainda tivemos a experiencia de entrar na fila gigante da recepção pra realizar e quando chegamos na nossa vez, as 13:58, o atendente falou que não poderia fazer por que o horário era as 14h, que era pra esperarmos no fim da fila. Em resumo, fomos poder entrar realmente no quarto quase as 15h, no nosso caso, que estavamos nos hospedando pra um casamento as 16h, foi muito ruim.
Agora pra sair (check out), o tratamento foi bem diferente, a não ser pela fila que continuava gigante. Sem 1 minuto de tolerância sequer pra termos que sair.
Experiência ruim pra um hotel de luxo, com certeza buscaremos outro na próxima visita a cidade
Muito bom ,com certeza minha esposa e eu voltaremos,local agradável e bem confortável... atendimento magnífico... Estão de parabéns pelo excelente trabalho....
I paid extra for a queen bed, instead got two single beds tied to each other. Window does not seal perfectly, so there's some small street noise coming in. There was a crack in the wall paint near the window, and the ceiling of the shower had some black mould spots showing that ventilation in the bathroom is insufficient. On the rooftop, the glass panes around the tiny pool had lots of water stains. On the bright side: the church view from the window was great, the breakfast was plenty and decent, the HVAC worked well, the location is great to visit the handcrafts fair on Sunday, and the price was okay-ish.
ผผู้เข้าพักI paid extra for a queen bed, instead got two single beds tied to each other. Window does not seal perfectly, so there's some small street noise coming in. There was a crack in the wall paint near the window, and the ceiling of the shower had some black mould spots showing that ventilation in the bathroom is insufficient. On the rooftop, the glass panes around the tiny pool had lots of water stains. On the bright side: the church view from the window was great, the breakfast was plenty and decent, the HVAC worked well, the location is great to visit the handcrafts fair on Sunday, and the price was okay-ish.
EEmily PereiraHotel muito bem localizado, atendimento muito bom, café da manhã legal.
O quarto achei pequeno e os móveis não são tão novos quanto parecem nas fotos. A vista do quarto era bonita.
ผผู้เข้าพักMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
NNina around the worldเรามีช่วงเวลาที่ดีและสระว่ายน้ําก็ยอดเยี่ยม ทุกอย่างสะอาดและเป็นระเบียบเรียบร้อย ฉันจะพักที่โรงแรมนี้อีกแน่นอน ทําเลที่ตั้งค่อนข้างง่ายที่จะไปและเข้าถึงสถานที่ท่องเที่ยวอื่น ๆ ในเมือง มีร้านเบเกอรี่และร้านอาหารในบริเวณใกล้เคียง
ผผู้เข้าพักÓtima experiência. Hotel perto de vários pontos, com atendentes bem cordiais. Houve um problema referente ao quarto hospedagem (mas devido a erro de comunicação entre a empresa intermediária da reserva e o hotel), mas se dispuseram a resolver com celeridade - em um período em que os quartos estavam cheios devido a época do carnaval.