Property is nice and location is good but the whole operation is a joke.Trip.com has great prices.I called the property to price match and give me my membership discount but they refused.They actually lost money and paid the agent (which in my case was trip.com )around 25% but refused to give me 15% where they would have made more money.Dumb staff in reservations who have no idea how business is run.No wonder why STAR group is going down and being taken over by different people multiple times.No sense of how things work.Curtains are meant to be blackout but there is a gap on all 4 sides so there is nothing like blackout.Property is definitely nice and easily accessible otherwise.
The receptionist (the female one) wasn’t helpful at all. She refused the food delivery guy to leave the food at reception and didn’t allow him to wait either for me to pickup. The guy ran back with the package and I was charged.
Great location, easy to walk the city, close to train stations, fast wi-fi, clean. I had 1-bedroom apartments on the 20th floor. Stuff is friendly. Please note that there are construction works, sometimes even at night. But when you walk the sights whole day it’s not a big problem. At night here is a good soundproofing. Definitely can advise these apartments!
I had a great stay at the Coral Tree Inn in December 2025. I thought the location was perfect as it was a quiet area but still only a short walk to everything in Cairns. The staff were all really helpful and friendly. Their green scheme was a great arrangement, meaning I could get breakfast on 3 mornings which was good. I made use of the laundry room which was very convenient for a small charge.
This hotel has a very convenient location, the rooms are very spacious and clean, with a view overlooking the lush green park, which is extremely comfortable.
ดีมาก
90 รีวิว
8.7/10
ราคาเริ่มต้น
€ 114
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสระว่ายน้ำในควีนส์แลนด์
รีวิวล่าสุดสำหรับโรงแรมในควีนส์แลนด์
ดูทั้งหมด
9,0/10
ยอดเยี่ยม
ผผู้เข้าพักGreat location for the gabba and the small kitchen area with fridge was a bonus. It is advertised as with a swimming pool but it is no more than a jacuzzi with only 6 sun loungers, a really small space.
The room wasn’t as clean as u would have expected , floors were dirty on both tiles and carpet and the shelves were very dusty
ผผู้เข้าพักExcellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!
ผผู้เข้าพักHad to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
ผผู้เข้าพักThe hotel is old but well maintained. The bed was comfortable, bathroom was clean and breakfast was nice. Please note that toothbrushes and mineral water are not provided; however, I was aware of this from previous reviews and prepared my own in advance.
ผผู้เข้าพักThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.