Overall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
This place rocks!! The location is amazing and the facilities are on point. It’s not very often that my wife asks me if we could stay an additional night and this was a place that we would have done this at if we didn’t have a tight schedule. The room and amenities were clean and updated. The breakfast was amazing. Auto pancake maker, sausage, eggs, biscuits and gravy were delicious along with the other breakfast items. I’ll be staying here next chance I get.
ผผู้เข้าพักOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
ZZIJIEโรงแรมในย่านเมือง Salt Lake คุ้มค่า เหมาะสําหรับคนเดินทาง ที่จอดรถสะดวกมีปั๊มน้ํามันให้เลือกเยอะ ใกล้ๆ กัน แต่เมือง Salt Lake เป็นสถานที่ที่สะอาดมากจริงๆ
YYuni_EThe room was clean, this motel is near the main road, it is convenient, the check in and check out precess is smooth, there are many restaurants near by, overall is good.
FFamilyHôtel très bien situé
La dame à la réception était très agréable
Bon taille de chambre
La douche ”d'astronaute” nous a bien fait rire
Matelas un peu mou
SStefano AmbrosiniStruttura tipica di motel sulla strada tra LAS Vegas e Denver. Green river è una località dove si passa per forza e una notte va benissimo in questa struttura. Motel base con caffè al mattino. Accettabile ;)
La piscina al momento non è utilizzabile.
Il front desk è sempre stato gentilissimo...