We needed a hotel for one night that was close to the airport. This fit our needs. It definitely needs updating and is not worth $150+ a night but…it’s clean and the beds are comfortable.
We stayed 1 night for our trip to enjoy the Maine’s lobster. This hotel is located at the old port area where is easily walking to restaurants and pier. Nice, clean and good service!
Wow, they told us that we were the guests of the day. We celebrated my son's birthday and the added freebies (free breakfast, birthday card, late checkout and candies surprise) are indeed very much appreciated! Thank you so much Westin Team for the effort! Of course, this is a Westin brand so everything is perfect!
Very clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
We loved this hotel! The staff were friendly and it was very clean. Great location, we love how walkable Portland is! Valet service was great and the food from the restaurant was delicious. Can’t wait to stay here again!