FFanqiA fantastic hostel! They offer 24-hour check-in service, and even though I arrived in the middle of the night, the staff warmly welcomed me, showed me around the facilities, and even offered me a welcome drink! The next day, I could store my luggage for free, and the staff kindly made me an espresso to start my morning.
At noon, I had a small issue—my sandwich in the shared fridge was accidentally taken by someone. I tell this to the front desk, and coincidentally, the owner was there. She was incredibly thoughtful and even offered to have the kitchen make me a toast! Amazing customer service and problem-solving mindset!
Next time I visit Milan, I’ll stay at Ostello Bello - Milano Duomo again.
CChenchen0516It is a good hotel, but the location is not really good because there is no public transportation except the shuttle from the hotel which charges 11 euros if I am not mistaken. There are only five restaurants around. This hotel is recommended to people who have a car because the place is very quiet.