I thoroughly enjoyed my stay. From the moment I arrived, I received a very warm welcome, and all the staff were extremely helpful and attentive throughout. The facilities were top-class and exceeded my expectations.
I would highly recommend this place and look forward to visiting again with my family the next time I’m down from London.
Thank you for a wonderful experience!
Everything was great except the pool. The water was over-chlorinated/contaminated and caused itching and burning on my kids’ bodies, especially in sensitive areas. Several other guests had the same problem. The management was supportive when we complained but gave no explanation. My son still has pain and irritation in his genital area two days later.
Мне всё очень понравилось) завтрак, конечно, скудноват для европейца, но в целом было что покушать) номера классные, а частный пляж - просто отвал. Персонал на 1000/10, ночью помогли мне вызвать такси в аэропорт! В общем - для своей цены лучше не найти, всем рекомендую)
We stayed here for about four nights and even extended as it was so great! Loads to do in the surrounding area and the staff were great and really helpful.
ผผู้เข้าพักWe stayed here for 2 nights. The location is near the pine forest entrance, only walking distance from the hotel. The stone built hotel's architecture is a visual treat. Location is very good. The entire property and the view from the room balcony is beautiful. There is a pond and it's nice to watch. Food is good. Not impressed with the buffet dinner. Ala carte was good.
Ghee roast in the breakfast and nadan chicken curry in the dinner was very good 👍. They have a good amount of parking space. The only problem is that the road connecting the hotel and the main road is congested, full of small shops as it is the same road that leads to pine forest entrance. If another vehicle is coming from the side of the hotel, then we need to go back to main road as the road is very narrow. But, once we reach the hotel we have good parking facility. You can contact the hotel before getting into the sub road towards the hotel so that they can arrange security. All the tourist spots can be easily accessed from the hotel location. 5 stars for the location of the hotel.
ผผู้เข้าพักМне всё очень понравилось) завтрак, конечно, скудноват для европейца, но в целом было что покушать) номера классные, а частный пляж - просто отвал. Персонал на 1000/10, ночью помогли мне вызвать такси в аэропорт! В общем - для своей цены лучше не найти, всем рекомендую)
ผผู้เข้าพักThe stay was okay and good food items. However we have requested for hill view room to stay which were not occupied at the time our arrival. They simply given the room which is surrounded by buildings which we didn’t want to be in as we wanted to enjoy the nature view. Those rooms provided to the guests who had come after my arrival. We also mentioned that we are happy to wait until you make the arrangements, however they neglected my request by saying the rooms were full. Also mmt charged heavy charges for this room on this date, as the resort was charging 4k less than this. One more point to highlight was, we have requested for additional blanket in the night, it wasn’t addressed at all. Overall, an average customer service and room service. Nothing special to highlight.
ผผู้เข้าพักThis was undoubtedly the best day/night spent in kerala. One of the best houseboats in the backwater. Staying at kumarakom and availing aqua jumbo was a super decision as not too many boats start from there and the cruise is excellent with land views. The house boat was spacious, each bedroom was nicely done up and the chef, ravi made food better than a hotel cook. Made a trip to the fish market, took a canal cruise and the chef made some delicious snacks with the fresh catch. I would definitely recommend travellers to try the aqua group.