La limpieza la hace una subcontrata y es nefasta, al menos en mi habitación. Una noche sin hacerme la cama. Apenas limpiaron nada y además no me dejaron ni una toalla. Menos mal que en recepción me permitieron cambiar de habitación. Muy agradecido por el detalle. La habitación es amplia y cómoda.
La ubicación está a la entrada De Castro por lo que tienes que moverte en coche si quieres ir al centro o en otro medio de transporte. No me atrevo a recomendar a nadie por ese motivo. Yo volvería si me garantizan un buen servicio de limpieza, qué menos que eso. Tal vez me tocó solamente a mí. Estuve a punto de rellenar la hoja de reclamaciones pero al cambiarme de habitación decidí no seguir adelante con ella.
I find that the room design is a bit outdated. It was spacious and the terrace is a nice touch. The air conditioning wasn't working very well and it was hot in the room. The bathroom is clean and the water is hot and has good pressure.
The breakfast is plentiful but the need to order the hot plates and it takes a while to come. I would suggest making them available on the hot trays. Another thing that was weird was the custom tongs each table had, then we had to use them to get the food. I would much rather have one tong on each tray so everyone uses them, I believe it's much more hygienic and practical.
First thing we arrived into the Bus Station and the Hotel is just across the street.👍 Fabulous.
Reception was wonderful and gave us an upgrade to a King room 👍 Fabulous.
Reception so helpful when we needed to book tickets for a show 👍 Fabulous
Room great, staff & Hotel Fabulous