I booked 1 queen bed but was provided with two single beds put together. Anyway, the beds and pillows were very comfy. There was no laundry service. Reception staff was helpful to locate and provided me an address to a nearby self-service laundry shop. A good Bluetooth speaker system was available in the room.
MM229605****I arrived an hour early and they told me my room wasn’t ready yet and made me store my luggage in the luggage room, only to call me after 10minutes to tell me my room was ready…Very confusing behavior
LLidija ZThe whole issue was a family we have booked. We have booked a room for two adults and two children via trip.com but in the system there was a reservation only for two adults. After showing the prof of booking for 4 persons, the hotel staff provide small chair-bed.. but generally it was not very comfortable.. Apparently the whole issue was a with intermediator/ agency. However, not sure that we would go again to this hotel..
AAndrew30 mins from NeuSchwanstein was a perfect location. The rooms were comfortable but needed updating.
The amount of cigarette smoke around the hotel was very uncomfortable - at the front door and people on the balconies of the rooms making the windows being open the same as a smoking room.
The town is small but pleasant.
Hotel restaurant has generous portions with relaxed and friendly staff. The breakfast is good and offers a range of food that is more than ample.
JJylsLifeStorySuch a beautiful place, so clean, easy check in, friendly staff. There's no kettle or coffee maker or refrigerator or water bottles or vending machines. No one informed me that the lift doesn't work at night or that I would need to exit/enter through a door with a key at the bottom of the stairwell instead of through the reception area. Seems like a fire hazard, and if you're handicapped, you're trapped.
ผผู้เข้าพักNot too far from S-bahn station. Quiet hotel, double rooms clean, well equipped and comfortable. Interesting decoration concept.
Service is limited (no 24h reception, no laundry service, room keeping only if explicitly requested).
Good breakfast (+16.9 euros).
Supermarket, bakery and good restaurants at proximity.