The room is specious and good with king size bed, but no coffee machine is provided or water, you need to be a member in their Honor program to have complementary water for drinking or coffee, which i see is big downside for Hilton . Nowadays even 2 stars hotels provide free water and coffee machine! I waited around 50 minutes to get 2 bottles 😰 in morning i requested 2 they delivered only one and poor guy said it is complimentary. I think to stay in this hotel you need to be equipped with water otherwise you will suffer thirsty.
No cold water on floor as advertised in room .
Didn’t / couldn’t find my booking when I checked in … had to hang around reception for ages for her to sort it out … apparently Trip.com fault for not informing hotel of my booking confirmation :-(
It was a nice stay, location is great and nearby all kind of München icons , renting a bike is a great idea tour in the city
The metro station is nearby also a mall and a KFC restaurant.
The breakfast was good
The room was clean
The hotel have bikes for rent but it was not available while we requested so we had used an app.
Es ist eine entspannte Lösung für Besucher der Wagner-Festspiele: Shuttle-Bus hin und her und spät abends auch noch Küche im Restaurant…
Das alles bei einem insgesamt schon tollen Service 👍
Sstacey_teedcheck-in was so easy, and check-out even easier, hardly had to deal with any paperwork, only downside was that the sliding door doesn’t cover the shower area and the toilet area at the same time, and it’s a little far from most things, but it’s near some of the nicer art museums if that’s your speed 💗
AAnastasiia KireevaОстанавливалась на время фестиваля. Отличный отель с завтраками. Хочу отдельно отметить сотрудника ресепшена, который заселяет ночью, наверное, это единственный отель с круглосуточной стойкой ресепшена. Очень доброжелательный мужчина, с ним даже просто интересно пообщаться. После фестиваля произошел небольшой казус (уже после выселения), но он вошел в наше положение, разрешил посидеть в холле, налил чай, просто пообщался🤗 единственное, не хватало тапочек в отеле, в остальном вопросов нет. Номер хороший, бесплатно две бутылки воды и два пива😁 чай, кофе в номере, есть балкон
ผผู้เข้าพักCheck-in was smooth and the receptionist was very nice. The bed was clean and the room seemed clean overall — except for one shocking detail. Minutes before checkout, we found a used menstrual cup on the closet floor.
We had arrived late after a long day of travel, so we only went straight to shower and sleep, and didn’t notice it until the morning. This shows the room was not properly cleaned before our stay. For a hotel, this is absolutely unacceptable and a serious hygiene issue.
AAndrew30 mins from NeuSchwanstein was a perfect location. The rooms were comfortable but needed updating.
The amount of cigarette smoke around the hotel was very uncomfortable - at the front door and people on the balconies of the rooms making the windows being open the same as a smoking room.
The town is small but pleasant.
Hotel restaurant has generous portions with relaxed and friendly staff. The breakfast is good and offers a range of food that is more than ample.
JJylsLifeStorySuch a beautiful place, so clean, easy check in, friendly staff. There's no kettle or coffee maker or refrigerator or water bottles or vending machines. No one informed me that the lift doesn't work at night or that I would need to exit/enter through a door with a key at the bottom of the stairwell instead of through the reception area. Seems like a fire hazard, and if you're handicapped, you're trapped.