ผผู้เข้าพักMy family of 4 had the best stay at this hotel!
When we arrived, the staff stood by the door and greeted us warmly. As the weather fell to extreme lows during the period we were staying there, the heater was unable to keep the tents warm enough.As such, the staff graciously upgraded us to a family room inside the building. The view was absolutely stunning from the room. When the sky is clear, you can even see stars from their rooftop! The room itself was extremely clean and tidy, while the bathroom was very well equipped. The beds were large and extremely comfortable, and there was even a humidifier in the room which was perfect for the cold and dry weather.
The service of the staff was exceptional. My husband and son experienced altitude sickness upon our arrival at the hotel, and they took extremely great care of them, even cooking them a warm meal. They even provided us with snacks before we left for our day trip. On our last night, they invited us to have dinner together. The staff prepared a home-cooked meal which was very delicious. During the duration of our stay, the staff took exceptional care of us and made us feel at home. Even as we checked out, they gave us a farewell gift as a token of appreciation.
I highly recommend this hotel to all travellers! This was truly a great stay, and thank you to the staff who was committed to ensuring that my family had an amazing stay here!
ผผู้เข้าพักShanshan is a small town and if you do come here, it would be to visit the Kumtaq desert. The desert is 15-20 minutes from the hotel, so is the Shanshanbei railway station. I recommend this hotel because of the service of the front desk staff, Ms Xiaoba who goes above and beyond to help. She was responsive on wechat and organised a car to pick us up, she willingly booked a taxi for as we couldn’t find the address to the night market on our DIDI app., she provided extra water and answered any questions with a smile. This is a new hotel so looks clean and fresh with a smart toilet. They even have tents/ tepees so if you have a kid, this is a welcome. I saw a room with spiderman and Barbie princess theme too. The breakfast has many Chinese options and they are well cooked and delicious. They do have a coffee machine. I’d stay here again if I were to revisit. Kumtaq Desert is worth a visit and the second golf cart/sightseeing mini bus drives you right to the end and brings you back to the second station. The other deserts we visited didn’t have this. Small town, big heart, great service, amazing people! VA
AAnton EfimtsovWas staying in this place for a week. Super happy with this hotel and would like to recommend it to stay!
The owner super friendly and happy to help with anything, place allowed foreigners and pets!
Location right in the local neighborhood and on the next street have so many restaurants with a good local cuisine. If you want to go to the ancient town - it’s take 15 mins on electric bike, so everything what you need just here.
Highly recommend it to stay!