The hotel is located less than10 mins to the food market which is the central tourist attraction area for eating out. The staff are very kind and helpful however our room was not thoroughly cleaned. We found a piece of broken glass on the floor and lipstick from previous guests. We complained to the duty manager and she reacted very quickly and efficiently. Offered to change a room and upgraded us to a better room. Also she left two bags of tourist souvenirs as compensation. And a hand written letter to express her sincere apologies. So. We might give this hotel a try if we visit here again but step on broken glass pieces with barefoot has indeed ruined our experience
This is my first visit to this hotel, and I must say the facilities and staff attitude are quite good. However, there are a few minor inconveniences:
1. After a long day of walking, if I want to soak my feet, I have to carry a heavy wooden bucket to the bathroom to fill it with water, which is inconvenient and risks straining my back. It would be more practical if a hot water kettle was provided in advance .
2. The room has limited wardrobe space, requiring clothes to be stacked on top of each other, and there are not enough hangers, which can be inconvenient at times .
3. The room does not provide ear-hook coffee; instead, only three-in-one coffee is available, which I’m not very accustomed to drinking .