I would have given this review a ”Good” rating however several things brought the rating down.
The reception at the check-in was ”Credit Card and photo ID required for check-in” No good afternoon or welcome. The Smart TV and remote was unable to show local TV stations. The room itself was very good although about as far from the front desk at the back of the hotel. The room was also very quiet except for something that sounded like a compressor running every hour and a half for a good 20 mins. The in room air conditioner/heater was exceptionally quiet.
Friendly, flexible staff and administration. Beautiful historic building. We had a huge double Queen room. Walkable to pretty much everything. Free parking. Highly recommend.
The room was very dirty. Stains on the chairs carpet and ottoman. Shower is small and curtain is too far inside the shower. No room to shower.
Beds are uncomfortable and in disrepair. Made a clink and seemed to drop every time you get in. TV stand was in rough shape and fridge was barely cold and unstable.
Carpet was also torn. Not very nice for the high price charged for for this room. This was the balcony room s.
All was very good, from service to cleanliness. Spacious room. Nice breakfast. Reasonably priced compared to competition. Taxi shuttle from the airport was welcome. Well done!