RRobert BassakGood location. Helpful and pleasant staff. Efficient and prompt registration. Comfortable and quiet location. Convenient to popular restaurants. Thank you.
ผผู้ใช้ไม่ระบุชื่อClean room. Breakfast could have been better than processed food. I got charged 5 USD per night from booking through trip.com. The staff told me that it is the fee that they usually charge the guest who book their place through 3th parties. With that, they should inform beforehand. Charging without prior notice is unacceptable.
ผผู้เข้าพักVery nice hotel in a quiet location on Lake Lorraine. Close to restaurants, malls, and right off I-29 for easy travel in the city. The rooms were more spacious than a typical room with the addition of a pull out sleeper sofa. The rooms were quiet and clean. The patios and outside fire pit overlooking the small lake was a nice amenity. Although we didn't use the pool, it was larger than a lot of hotel pools. The only negative was there needed to be more help wiping down tables during the breakfast buffet. The hotel was very busy, and there wasn't a single clean table during the breakfast rush. Overall, I would definitely stay again.
EEVANSWe were warmly greeted on our arrival by by a young lady named OMI. When she learned of my Elite Bonvoy status we were all given a complementary bottle of water. Our rooms were clean and odor free. Before settling down for the night, one of our young grandsons had an issue which ultimately meant they had to change rooms. OMI was great, first supplying clean bedding, but when there were no clean mattress pads, she started a load in the laundry. Realizing that we needed to get the kids to bed quicker OMI offered to move them to an empty room. OMI deserves a 150% for her effort.