Good location. Helpful and pleasant staff. Efficient and prompt registration. Comfortable and quiet location. Convenient to popular restaurants. Thank you.
Clean room. Breakfast could have been better than processed food. I got charged 5 USD per night from booking through trip.com. The staff told me that it is the fee that they usually charge the guest who book their place through 3th parties. With that, they should inform beforehand. Charging without prior notice is unacceptable.
Great friendly service. You can tell the manager takes pride in his hotel and cares genuinely for the care and satisfaction of his customers. I would say the 6.7 rating is accurate. I enjoyed the quietness, bathtub, great air con, comfortable and clean bed, and great pillows. The only thing missing is rhe cleanliness of the floors and bathroom. I found two ***** hairs in the sink and after walking barefoot on the new LVP, I noticed my feet were dirty after bathing. Also commons area outside thr breakfast buffet was very dirty and the floor was sticky. The smell in the hallway is bad because of the old carpet, which needs to go. Also, consider replacing the door number signs (upgrading) and bleaching the shower curtain. Overall, easy fixes to make it worth an $80 room with taxes included. I felt like I overpaid a bit for thr quality. Saying that, everything else was nic and especially the owner/manager. Grateful for this stay.
Hotel was nice. Not a lot of amenities. Front desk staff were super friendly and accommodating. Discounts at local eateries with room card. Walking distance to Gateway Lounge.
Very nice hotel in a quiet location on Lake Lorraine. Close to restaurants, malls, and right off I-29 for easy travel in the city. The rooms were more spacious than a typical room with the addition of a pull out sleeper sofa. The rooms were quiet and clean. The patios and outside fire pit overlooking the small lake was a nice amenity. Although we didn't use the pool, it was larger than a lot of hotel pools. The only negative was there needed to be more help wiping down tables during the breakfast buffet. The hotel was very busy, and there wasn't a single clean table during the breakfast rush. Overall, I would definitely stay again.