Un très bon hôtel je conseille fortement, personnel très compétent, nourriture variées et délicieux, c'était un séjour fantastique.
Le négatif c'est les serviettes sont propres mais vieilles.
Overall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
Super Service Food Animation ยกเว้นว่าอากาศไม่ค่อยดี ข้างนอกก็โอเค
ดีมาก
45 รีวิว
8.1/10
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีที่จอดรถในซูสส์
รีวิวล่าสุดสำหรับโรงแรมในซูสส์
ดูทั้งหมด
9.0/10
ยอดเยี่ยม
ผผู้เข้าพักOverall, it was a good experience. We had contacted before arriving asking for an early check-in due to traveling with a 2 year old, but no rooms were available.
The room was brilliant, and they delivered a cot straight away when we got in there.
The pool was great for the little one. Drinks were fairly prompt.
When going back to the room, various appliances were not working. A quick word with reception, and someone was there immediately and fixed it all. Someone then came to check 30 minutes later (great service).
Had room service. Mixed our order up but they came quick enough and apologized. Salad was tasty, but the jambon and cheese sandwich had no cheese.
Breakfast had a good range. Fresh omelets were nice but wish I could have had fresh scrambled eggs.
LLaety MPersonnel très compétent, souriant et agréable. Ousra et Aymen 🥰ont était a l écoute et  arrangeant, pour ma sortie tardive de l’hôtel, Bel emplacement toute commodité  à recommander vivement👍
ผผู้เข้าพักThe hotel is nice, and the staff who works there is very helpful and friendly. The food was quite good, you could find options you needed.
I felt that the loud music in the evening as entertainment for kids was annoying. Rather than that, I enjoyed it.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?