Very nice place to stay at. Very clean and close to beach.
Very friendly staff right through from restaurant to front office and front desk .
Made us feel welcomed
Accomodation was satisfactory. However, on our check out day we overslept and past our check out time. Instead of trying to contact us, hotel reception unlocked our doors and woke us up. Although the fault is entirely ours, this striked as a security and safety concern to us.
Slightly tired with some maintenance due.
Too many emails (I think 9 in total) re the stay. When on holiday I don't want 9 extra emails!.
Staff great, rooms really good and quiet considering the location.
It would be good to get all the Sky TV channels for the amount charged. I.e it was missing Channel 7,17,21 etc.
The location is great, a few minutes walk to beach front and maim centre for food. Amenities include cutlery, fridge, microwave, kettle etc. Only thing is there is no air-conditioner but fans were provided but luckily it wasn't too hot when we were there but in peak summer, no a/c would have been bad.
BBlessinggThis hotel was amazing and we really enjoyed the location to everything aswell as the customer service right up to the manager as girls who have lived in auckland and experienced hotels there this place has immaculate care for their customers within their space we also enjoyed the body wash that smelt so beautiful we are going to get some of that also we are truly greatful thank you.
ผผู้เข้าพักMake no mistake, this place is old. The shower plug was rusty and looked nasty. The carpet is dirty. I killed six daddy long legs lurking in the room.
But the service was fine, and the room was the right size if you want three beds (for the room we stayed in). The TV size and quality were also good. Oh, and they had a gym, which many other places didn't offer, though the machines looked like they were from the 70s.
Proceed with low expectations, but go for it if the price is right for your budget.
AA.V.Lal20We stayed here for one night as a couple traveling down to Whangarei for an eye appointment. The location is absolutely excellent, and the eye clinic was conveniently just a short walk away from the motel. The on-site amenities were quite good, but unfortunately, the customer service was poor and the overall cleanliness of the place was only average. While the location is incredibly convenient for medical visits, the service and upkeep definitely need improvement.
ผผู้เข้าพักA return trip to the Copthorne - I do like this place. The bathroom again needs an upgrade and the fridge is too small. All else was good which is why I keep returning. Have never eaten in the Hotel so cannot comment. Bar staff are scarce and usually distracted. But I keep coming back……..a beautiful location, close enough to the township but far enough away. I will be back - in fact have already booked for late April 😎👍🏻 Enjoy….
ผผู้ใช้ไม่ระบุชื่อWe booked a 1 bedroom apartment. It was clean and the service of the staff is good. The locatipn of the property was quite near the city centre, a short drive to the supermarkets.
The cooking utensils were rather basic, with some missing items. We asked the lady and she replaced them for us.
There was only one AC in the apartment, so we need to keep the bedroom door open at night.
XXian 81We loved our stay here!!! They upgraded our room free of charge and nothing was too much to ask for. We ended up adding nights to our original booking, it was easy and no problem at all. Very clean and comfortable with everything one could possibly need. Super friendly family running this place. We will definitely stay here again.