I stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.
MMuhammad Irsyad Bin ZainiI recently had the pleasure of staying at OYO 90899 Tube Hotel Melaka and the experience surpassed all expectations. From the moment I stepped through the grand entrance, I was greeted with a warm and welcoming atmosphere that set the tone for a truly memorable stay.
The check-in process was seamless, with the staff demonstrating exceptional hospitality and efficiency. The attention to detail throughout the hotel was evident, from the elegant lobby adorned with tasteful decorations to the well-appointed rooms that exuded both comfort and style.
Speaking of rooms, mine was a haven of tranquility. The furnishings were modern and plush, creating a cozy ambiance that made it difficult to leave. The bed was a highlight, offering a heavenly night's sleep with its luxurious linens and a selection of pillows that catered to personal preferences.
The hotel's amenities were equally impressive. The fitness center boasted state-of-the-art equipment, and the spa provided a rejuvenating escape from the hustle and bustle of daily life. I particularly enjoyed the rooftop pool, offering breathtaking views of the city skyline. It was the perfect spot to unwind and soak up the sun.
Dining was a culinary delight. The on-site restaurant showcased a diverse menu featuring both local and international cuisine. The chefs' commitment to using fresh, high-quality ingredients was evident in every dish. The breakfast buffet was a standout, offering a wide array of options to suit every palate.
The service was impeccable, with the staff going above and beyond to ensure a pleasant stay. Requests were handled promptly and with a genuine smile, adding a personal touch that made me feel like a valued guest.
The location of the hotel was also ideal, situated in close proximity to popular attractions, dining options, and shopping districts. Whether I was exploring the city or simply strolling through the nearby parks, everything was conveniently within reach.
In conclusion, my stay at [Hotel Name] was nothing short of exceptional. The combination of luxurious accommodations, top-notch amenities, and outstanding service created a truly memorable experience. I wholeheartedly recommend this hotel to anyone seeking a refined and indulgent getaway. I look forward to returning to [Hotel Name] in the future for another unforgettable stay.
MMohdSituated near Ayer Keroh toll, this hotel offers ambiance and comfortable stay at affordable price.
The room has been equipped with iron board, bathtub security box and refrigerator.
Outdoor facilties including mini arcade (driving, car ride, shooting, basketball) and sports (pool, foosball, ice hockey), pools (slides, kids area) and others (indoor playground, ATV, archery)
ผผู้เข้าพักI stayed at Birkin International Hotel in Melaka from Tuesday to Thursday. As the hotel is still new, I understand that some facilities and security features may not yet be fully operational—for example, access control requiring a room card to enter guest floors. I also understand that, as a newly opened hotel, some rooms may not have undergone complete inspections.
Upon check-in, the first room assigned to us had several defects: the toilet basin was choked, and the basin handle in the small kitchen area had come off. We contacted the front desk for assistance regarding the choked basin, and they offered us a room change. A staff member whom I believe was the hotel manager came up personally, escorted us to another room, and informed us that we had been upgraded. We truly appreciated this gesture and the prompt service provided.
We checked in around 3:00 p.m. and were feeling hungry, so we decided to try the hotel food. We ordered two slices of cake, fish and chips, and pizza. The food was nice and delicious, and we genuinely enjoyed it.
However, I would like to highlight a concern regarding the breakfast experience. As this is a five-star hotel, I expected a high standard of hygiene with zero tolerance for flies in the dining area. Unfortunately, I noticed several flies during breakfast. On one occasion, during the nasi lemak service, I saw a fly land on a bowl of eggs. I pointed this out to the staff, but they only removed the piece of egg that the fly had landed on. This was quite alarming, and as a result, I did not dare to try the nasi lemak at all.
Later, I noticed one of the staff attempting to smash a fly while wearing gloves. This made me wonder whether the gloves would be changed afterward if the fly was successfully killed. This raised further concerns about food hygiene. Because of this, I became worried and chose to eat only items that were freshly cooked on the spot, such as curry noodles.
Overall, I felt disappointed with the breakfast hygiene standards and sincerely hope the hotel will take this matter more seriously. I believe Birkin International Hotel has great potential, and with improved attention to cleanliness and food safety, it can offer a much better experience for guests.
Thank you for taking the time to review this feedback.