Good hotel at a convenient location. However, we were quite disappointed with the room allotted - it was the corner-most room in the deluxe category (room 109) & it was extremely congested (seemed like the space was forcefully utilised to fit in a room). Other rooms on the same floor of the same category were quite well spaced and airy. Our room’s balcony was also half the size in comparison. Rooms in the same category with the same price should not have such a difference in look and feel.
”I recently stayed at Hotel Justa Palampur and had a wonderful experience. We booked three rooms, and from the moment we arrived, Sunil at the reception made the check-in process smooth and efficient. Shalini was also incredibly helpful and welcoming. The hotel staff went above and beyond to ensure we were comfortable throughout our stay, with excellent service and friendly assistance. Housekeeping was thorough and ensured our rooms were always clean and well-maintained. The rooms themselves were comfortable and well-equipped, making for a very pleasant stay. I highly recommend Hotel Justa Palampur for anyone visiting the area!”
Room is Spacious, location , quite hard to go in and out from the hotel via car.if by walking is quite okay. Staff is good, they are accommodating. Buffet breakfast is just fine. In room dining food was good 👍
Property is very good and peaceful. All staff behaviour is very polite and superb. Delicious food. Great service. Value for money. I will love to come here again.
ผผู้เข้าพักClean and spacious rooms with good view of mountians from balcony. Terrace was also good. Hotel has parking and is at walking distance to chowk market.
ผผู้เข้าพักExcellent Location, but with Service Quirks
The hotel's location is excellent—it offers convenient access to all the interesting sights. Cleanliness is a ”four out of five”—which is standard for India.
The photos in the app do not fully correspond to reality. The profile picture features an outdoor pool that does not actually exist. The toiletries provided were also an incomplete set—hair conditioner was missing.
There was some confusion when ordering dinner: we were served a different dish than the one we had ordered. The manager claimed that *we* were the ones who had made the mistake, even though that very same dish had been prepared differently just the day before. Such details do impact the overall impression.
Breakfasts were top-notch: a good variety of options, served by polite and attentive staff.
All in all, it is a worthwhile choice, provided you keep these specific details in mind. I recommend checking the photos in advance.
ผผู้เข้าพักAwesome stay, great food. I have travel-led across himachal and north indian food here is the best. This is a repeated stay and as always staff was super helpful and courteous. Rooms are cosy and quite giving restful sleep. Special thanks to sahil for going out of the way and sharing helpful trips and contacts for nearby attractions for a hassle-free blessed trip and darshan at nearby shaktipeeth.
ผผู้เข้าพักstay was awesome and food also good & tasty. and specially thanks to Mr. Bobo and receptionist gir in don't know her name but .both have very good behaviour and they was very helpful. only I have 2 point just for suggestion you have to foucused on maintenance in the room coz door manual lock is too hard & AC was not working and I called in night 2 time on reception but no one come to fix this issue. overall everything was awesome with Hill River Resort . thankyou