Good hotel at a convenient location. However, we were quite disappointed with the room allotted - it was the corner-most room in the deluxe category (room 109) & it was extremely congested (seemed like the space was forcefully utilised to fit in a room). Other rooms on the same floor of the same category were quite well spaced and airy. Our room’s balcony was also half the size in comparison. Rooms in the same category with the same price should not have such a difference in look and feel.
”I recently stayed at Hotel Justa Palampur and had a wonderful experience. We booked three rooms, and from the moment we arrived, Sunil at the reception made the check-in process smooth and efficient. Shalini was also incredibly helpful and welcoming. The hotel staff went above and beyond to ensure we were comfortable throughout our stay, with excellent service and friendly assistance. Housekeeping was thorough and ensured our rooms were always clean and well-maintained. The rooms themselves were comfortable and well-equipped, making for a very pleasant stay. I highly recommend Hotel Justa Palampur for anyone visiting the area!”
Room is Spacious, location , quite hard to go in and out from the hotel via car.if by walking is quite okay. Staff is good, they are accommodating. Buffet breakfast is just fine. In room dining food was good 👍
Property is very good and peaceful. All staff behaviour is very polite and superb. Delicious food. Great service. Value for money. I will love to come here again.
PPriscillia WxI am disappointed with my stay at Legend Sarovar Portico Baddi. The room was spacious and the toilet was clean, which were the main positive points of my stay.
However, there were several issues that affected the overall experience. The air-conditioning in the room was not cold at all, making it uncomfortable. The reception area also lacked proper air-conditioning, and the chairs in the lobby appeared old and worn out.
Room service was extremely slow. We had to wait a long time for assistance and often needed to follow up multiple times. In addition, many food items listed on the menu were unavailable. We were told that the chef was not available, which was surprising for a hotel that offers room service.
The TV entertainment system was also disappointing, as some apps such as YouTube were unavailable or not functioning properly.
While the room size and cleanliness were good, the hotel needs significant improvements in maintenance, service efficiency, dining availability, and guest facilities. I hope management takes these concerns seriously and works on improving the overall guest experience.
ผผู้เข้าพักsuperb stay, got an early check-in Mr Ishaan is a very good host always smiling got upgraded from the back view to the front mountain view, Restaurant is also good would definitely be staying in the same hotel and would definitely recommend it.
ผผู้เข้าพักExcellent Location, but with Service Quirks
The hotel's location is excellent—it offers convenient access to all the interesting sights. Cleanliness is a ”four out of five”—which is standard for India.
The photos in the app do not fully correspond to reality. The profile picture features an outdoor pool that does not actually exist. The toiletries provided were also an incomplete set—hair conditioner was missing.
There was some confusion when ordering dinner: we were served a different dish than the one we had ordered. The manager claimed that *we* were the ones who had made the mistake, even though that very same dish had been prepared differently just the day before. Such details do impact the overall impression.
Breakfasts were top-notch: a good variety of options, served by polite and attentive staff.
All in all, it is a worthwhile choice, provided you keep these specific details in mind. I recommend checking the photos in advance.
ผผู้เข้าพักAwesome stay, great food. I have travel-led across himachal and north indian food here is the best. This is a repeated stay and as always staff was super helpful and courteous. Rooms are cosy and quite giving restful sleep. Special thanks to sahil for going out of the way and sharing helpful trips and contacts for nearby attractions for a hassle-free blessed trip and darshan at nearby shaktipeeth.
ผผู้เข้าพักWe had a great stay at Justa. Big thanks to Mr Vijay Sharma for his great hospitality. Mr Vijay took so much initiative to attend to us and ensured we were comfortable throughout our stay, from our arrival till our departure.
We would also like to thank Jitender Thakur, Vinod kumar, Tarun Thakur, Palak, Lalit, Vinod Sachin, and those whom we may have forgotten their names. Our thank is for the entire staff of Justa who made us feel home.
The bar is cozy with our own choice of songs. Great for family time with delicious bar snacks.
The rooms are spacious and comfortable. Awesome views from our room balcony. Though this hotel is away from the main town but for those who wish to have a peaceful and quiet atmosphere, Justa is the place to look for. The meals are freshly cooked and we enjoyed every single bite.
Thank you once again to everyone at Justa. Keep up the good work.
ผผู้เข้าพักstay was awesome and food also good & tasty. and specially thanks to Mr. Bobo and receptionist gir in don't know her name but .both have very good behaviour and they was very helpful. only I have 2 point just for suggestion you have to foucused on maintenance in the room coz door manual lock is too hard & AC was not working and I called in night 2 time on reception but no one come to fix this issue. overall everything was awesome with Hill River Resort . thankyou