โรงแรมที่มีที่จอดรถในเวสต์มิดแลนด์ สหราชอาณาจักร

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

โรงแรมนี้ยอดเยี่ยมมาก พนักงานเป็นมิตรและช่วยเหลือดี ยินดีให้ความช่วยเหลือเสมอเมื่อมีการร้องขอใด ๆ ห้องพักกว้างขวางและสะอาด พร้อมเตียงนุ่มสบายและสิ่งอำนวยความสะดวกที่ทันสมัย ทำเลที่ตั้งของโรงแรมยังสมบูรณ์แบบ สามารถเดินทางไปยังสถานที่ท่องเที่ยวและร้านอาหารในบริเวณใกล้เคียงได้อย่างง่ายดาย โดยรวมแล้ว การพักที่โรงแรมนี้สนุกสนานอย่างแท้จริง และเราอยากจะแนะนำที่นี่ให้กับคนอื่นๆ เป็นอย่างยิ่ง

ไปที่นี่หนึ่งคืน ห้องที่ฉันได้รับนั้นดีและกว้างขวาง แต่อากาศเปิดไม่ทํางาน ดังนั้นฉันจึงย้ายไปที่ห้องอื่นที่เล็กกว่าและรู้สึกว่าฉันถูกลดระดับเป็นห้องที่เล็กกว่า ถ้าพวกเขาสามารถให้ห้องกว้างขวางเท่าที่ฉันจองพร้อมเครื่องปรับอากาศทํางานได้คงจะดี

The location and the room are good. Also it has the good night view. But the air conditioner was not work and we feel hot when we slept.

The location of the hotel was great, I quite enjoyed not having to hassle too much to get to the hotel. When we arrived we were greeted by friendly staff and was checked in right away. We were on the 7th floor which was great, had a beautiful view from our room. I only have two problems with this hotel, the elevators were really slow and the AC in our room was leaking!

It was a family party nearby. Ideal location. A lot of our family were booked in. Excellent breakfast. Will stay again

ทําเลดีใกล้กับM42 ที่จอดรถฟรีในสถานที่การเช็คอินที่แผนกต้อนรับสะดวกมีลิฟต์ตรงไปยังทุกชั้นและห้องพักสะอาดและอบอุ่นสมบูรณ์แบบ บุฟเฟ่ต์อาหารเช้าแบบบริการตนเอง หลากหลายดีสําหรับทุกรสนิยม อยากจะแนะนําโรงแรมนี้ให้กับเพื่อนและครอบครัว

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

The hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.