ผผู้เข้าพักThe hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.
ผผู้เข้าพักGreat location, good restaurant, and comfortable beds. The location inside Saratoga Springs Park is very nice. The hotel is older and it definitely shows. We booked a Deluxe King which was large and had a walk in closet. The bathroom was small though and the room was not very well cleaned.
11339710****โลเคชันดีงามติดกับ Central Park เดินทางสะดวกมาก โดยเฉพาะไป Lincoln Center ก็ใกล้สุดๆ เดินหรือปั่นจักรยานไป Times Square กับ Broadway ก็สบายๆ เลยค่ะ มีอย่างเดียวที่ไม่ค่อยโอเคคือทำความสะอาดแค่ 4 วันครั้ง ถ้าปรับปรุงตรงนี้ได้จะดีมากเลยค่ะ สิ่งอำนวยความสะดวกครบครัน มีสระว่ายน้ำ ฟิตเนส สนามบาสเกตบอลด้วย
ผผู้เข้าพักVisited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked.
Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.