We were very impressed by the front of the house Zara, who engaged with us authentically and assisted with the checking-in process. She showed genuine interest in the customers and provided information appropriately.
The room was compact with all the necessities - I particularly like the space under the bed to put my open suitcase, and the ample options of mirrors.
One thing to complain about is that we could hear loud music from our room early in the morning (6.30-7am), which we suspected coming from the gym classes. Another thing is guests have to pay for parking.
Pleasant room. Only stayed for 8 hours in total, so did not use any of the hotel amenities. Decor is looking a little worn but far from outdated and dilapidated. Bedroom was a fair size and tidy. Tea/coffee supplies, bottled water, hairdryer, iron, soap/shampoo/shower gel. The only thing thing letting the stay down was the bed. The frame felt a little unstable and the mattress felt very ‘bouncy’ and cheap. I still managed to sleep ok but I have slept in much more comfortable beds at basic hotels. Overall, for the amount I paid, it was well worth the stay.
What a beautiful hotel in beautiful setting. We had a spacious room with a lovely big bed and separate bath with over shower. Bottle of water in the room and kettle with coffee and tea sachets. Hotel provides toiletries. We had pre booked breakfast which was a buffet and very nice. All in all a good stay
Room size adequate, if a bit dated . Facilities in room fine and bed comfortable and clean . Very handy for the anvil theatre and shopping centre. Chech in staff helpful.
Few niggles but fantastic stay overall especially the Spa service! Didn’t order food or try the restaurant so can’t comment on that.
Toilet facilities fully equipped with essentials you might be missing, like toiletries for women, dry shampoo and deodorant. I’ve never seen this at any other hotel I’ve stayed in, so it’s a nice touch!
Close to the station which is a bonus, a little walk to the city centre with plenty of places to eat.
MMd ShahbazThe lobby was lovely and beautiful. The room and washroom was small in comparison to money paid. Though app mentioned that spa had extra charge but even sauna was chargeable which was not mentioned in the app.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
ผผู้เข้าพักNot recommended according to price around £90 for two nights, 30min away from Portsmouth. Bed covers whole room no space. Toilets downstairs.
ผผู้เข้าพักBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
ผผู้เข้าพักFew niggles but fantastic stay overall especially the Spa service! Didn’t order food or try the restaurant so can’t comment on that.
Toilet facilities fully equipped with essentials you might be missing, like toiletries for women, dry shampoo and deodorant. I’ve never seen this at any other hotel I’ve stayed in, so it’s a nice touch!
Close to the station which is a bonus, a little walk to the city centre with plenty of places to eat.