Excellent service, as always. Good gym facilities and pool. Changing rooms being refurbished but robes are provided instead. Beautiful room - I was upgraded to a suite on this particular stay. Great location, convenient to M3. I stay here regularly and it never disappoints. Also very good value for money.
The hotel strikes a perfect balance between comfort and efficiency, with clean, modern rooms that made us feel right at home. The staff were warm, professional, and attentive throughout our visit. We especially appreciated the ample free parking and the smooth check-in process. The overall experience reflected a high international hotel standard—everything felt well-managed, consistent, and thoughtfully designed. A great base for exploring the area or just relaxing in comfort.
I like the availability of electric kettle as my husband always drink hot water. The room is clean and mattress is not too soft and comfortable sleeping bed is very nice🙏
Stay here a few weeks and had a much better experience. Checkin told we are full and you have to take a twin bed. Then asked to pay, however I had already prepaid. The room had a window which was an internal view. Bath struggled to stay filled as issue with plug. The light above the bath flashed on and off for a while then stayed off. The attiutide from reception was poor, we are full , nothing we can do!
What a beautiful hotel in beautiful setting. We had a spacious room with a lovely big bed and separate bath with over shower. Bottle of water in the room and kettle with coffee and tea sachets. Hotel provides toiletries. We had pre booked breakfast which was a buffet and very nice. All in all a good stay
Nice little inn off the highway and it’s a hidden gem! Nice Italian decor especially in the restaurant. That continues into the room where my wife commented it made her think of the room we stayed in Venice. Another great thing is that they warmed up the room before we got there, so it’s nice and warm we entered it. Restaurant also served good Italian food. Would stay there again!
MMd ShahbazThe lobby was lovely and beautiful. The room and washroom was small in comparison to money paid. Though app mentioned that spa had extra charge but even sauna was chargeable which was not mentioned in the app.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
ผผู้เข้าพักNot recommended according to price around £90 for two nights, 30min away from Portsmouth. Bed covers whole room no space. Toilets downstairs.
ผผู้เข้าพักBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!
ผผู้เข้าพักThe room is well equipped, the spa quite a treat after a long day of travelling. Staff is friendly and helpful in general. My room got a power outage prabably due to a tripped circuit. The hotel sent help quickly, and offered to change my room to next door, after a few failed tries of restarting the power. The stay was a bit more eventful than normal but satisfactory all in all.
ผผู้เข้าพักA repeat visit to Norton Park Spa Hotel. I really enjoy the peaceful location with beautiful grounds where you can walk through woodland or sit on a swing gazing out at the lake.
The spa is perfectly acceptable - no idea why some have left bad reviews. Great sauna and steam room, plus real ice pile and strong, cold (or hot) shower available close to these two facilities which is great extra. Pool is big enough to swim laps (not just a token effort) and there are couple of heated, tiled loungers pool side too. I treated myself to a treatment of back massage and full body exfoliation with oil application, which was absolutely wonderful. Relaxation room after the treatment was welcome touch. I have used spas across the world at top hotels and this was up there with the best.
Restaurant is really high quality, certainly above my expectations of British hotel catering. The breakfast buffet has everything you could require - although it is self-service on the tea/coffee which I'd rather have served to table - plus you can order extras for free, like poached eggs and porridge, which are then cooked to order. There are also some pay-for extras if required. Dinner was even more fantastic - have eaten there four times in two stays and cannot fault.