Siisti rauhallinen hotelli hyvällä sijainnilla. Henkilökunta ystävällistä ja asiantuntevaa. Huone oli erittäin viihtyisä. Siellä oli sekä sauna että takka. Kaikki toimi erittäin hyvin. Aamupala oli super hyvä. Myös erikoisruokavaliot oli huomioitu erittäin hyvin.
The check in process is very unfriendly for foreigners. The instructions are unclear. The 24/7 contact will be answered on the 5th or 6th call. It took us an hour to get the key and correct location for the room. The key and the room are two different places.
Other than that, the room is very nice for a family. Cozy and spacey. Very nice location. 10 mins walk to the station. If the check in instructions can be improved, it is a nice place.
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
A nice hotel with good breakfast. My family of 4 adults were enjoyed our 2N stayed there. However, there are rooms for improvement on the room door key system and the lift. They are too old and inconvenient to use in today’s environment. Even thot it is functionally working. The door is hard to open and closed with the key, where the cards system will be a better choice. The lift is too small for guest.
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
We stayed in the igloo and we had great time. Friednly staff. However there is nothing aroud the hotel area. Nearest town is about 15mins and taxi cost will be ard eur20 per trip.
AAzmann BWilderness Hotel Juutua is a charming and peaceful hotel located just outside the town center of Inari, right next to Lake Inari. The lakeside location is truly beautiful, offering stunning natural views and a calm atmosphere that feels very special, especially in winter.
The staff are friendly, welcoming, and always happy to help, with warm smiles that make guests feel comfortable and well taken care of.
The room is warm and comfortable, which is important in the cold Lapland climate. However, the room feels quite small for two people, especially when traveling with luggage. Moving around and storing suitcases can be a bit inconvenient.
Bathroom amenities are mostly sufficient, but toothbrushes and razors are not provided, which would be expected at this level of hotel. Other amenities are well prepared.
Breakfast quality is good, but unfortunately we could not fully enjoy it because it closes too early at 10:00 AM, which may not be ideal for guests who prefer a relaxed morning or late start.
Overall, Wilderness Hotel Juutua offers a beautiful lakeside setting, warm hospitality, and a cozy atmosphere. Despite some minor drawbacks such as room size and limited bathroom amenities, it is still a very pleasant stay and a great choice for travelers looking to experience the natural beauty of Inari.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAussie_ShaI caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
ผผู้เข้าพักExcellent hostel in a central location! I was able to walk to the local attractions and shops quite easily.
Staff is friendly and helpful and the hostel is clean. Sheets and towels are provided and a coded locker too.
The best part was the free use of the sauna for one hour in the evening, very enjoyable! I will definitely stay here again!