Great stay with nice pool and comfy room. The hotel is close to the airport with a free shuttle that takes just a few minutes to the terminal. Made my stay stress-free the night before an early flight!
I love it when service providers are able to solve real problems. I made a reservation at almost midnight and everything went so smoothly! Breakfast was great and the staff were great! Absolutely recommend if you are in the Arlington area.
ยอดเยี่ยม
123 รีวิว
9.2/10
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในเวอร์จิเนีย
รีวิวล่าสุดสำหรับโรงแรมในเวอร์จิเนีย
ดูทั้งหมด
8.6/10
ดีมาก
BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
ผผู้เข้าพักChecked in really late (around midnite but they held my room. I called ahead to let them know I'd be flying in late. Conveniently located on one of the major arteries, which incidentally conveniently ends at the US Coast Guard Training Center. I attended my son's training graduation but his checkout went long - probably because their NCO missed them and didn't want them to leave....so I ended up checking out of the hotel much later than the standard checkout time (11am - I checked out just after 1pm) - but because it was USCG related - they waived the late fee - which was greatly appreciated.
The entrance was easy to park (it was raining) and checkin was really simple once we confirmed my reservation. The breakfast nook was directly opposite the checkin counter which made things easier for later that morning (included breakfast). The elevator hallway had a machine which dispensed junk food and sodas - but you need physical cash to use them. Elevator made for deja vu as it's a standard Radisson layout. The room was clean - no weird smells and quite large and spacious with a receiving room (sofa and tv) hot water pot for coffee tea etc. The bathroom was well stocked with towels but the body wash was weirdly located next to the bathroom sink instead of the shower - that was strange. Hand soap was nice and sizable (useful as a body wash, given the fixed location of the body wash next to the sink). The bed was huge (king?) with plenty of pillows and bedding (sheets blankets etc). The room was quite warm which was nice since it was cold and wintery and wet outside. Staff were all very very nice and welcoming and polite.
All in all - most excellent experience from checkin to checkout. But it's the staff which make the experience smooth and enjoyable.
ผผู้เข้าพักWas in town for 2 concerts one friday night and the other all day sat. Check in was smooth due to reservations. Rooms were clean as well as hotel in general. I e stayed there before in march 23 so I knew what to expect.
ผผู้เข้าพักI was taking a shower and grabbed a towel these onject were inside the towel folded up. When I told the lady downstairs named Amanda she apologized and gave us immediately 25% off but we have to call *********** to have them call us about the discount. It was sharp object and one of us could of cut ourselves on that sharp object. About that the service and free food was excellent