I loved this more stay more than i anticipated. The bed is soooo comfortable I didn’t wanna leave , it is sooooo clean I was surprised as i assumed it would be more like a bed and breakfast kind of quick in and out kinda stay, furniture well kept, and clean. I don’t think as a lady travelling alone though I’d be okay staying more than 2 nights just my take for security reasons, however but it was a great stay and close to the airport. There is also free airport shuttle pick up and drop off so that was really good.
Overall I liked this hotel but there was no blanket on the bed and was pretty cold. Also the shower was either very hot or too cold, that was strange for a hotel. The breakfast was ok but not great, not a big selection. There were microwave burritos, but no microwave in the breakfast area. The pancake machine was cool and the pancakes were good but it needed fixing many times in the time I was in there. There was cereal and apples, muffins, juice and coffee. Was enough but would like a little more selection, and yogurt would have been nice. The room was roomy with a little couch and desk. The tv was large and had the Vizio streaming and a dish box and remote was there but did not seem to work. I liked the location sort of off the beaten path.
Teh service was exceptional. Front desk put me in the room (118) nearest the Breakfast Room. I was in Phoenix to have surgery so I needed to be on the ground floor and ideally close to the food service. The front Desk Attendant on duty (6/19/25) helped me with my cooler as it was considerably heavier that my post operative limit (15 Lbs.). I'd guess my cooler weighed aroung 40 - 50 Lbs. He put it on the cart and then lifted it up into myr SUN. that really was a big help. Please thank him for me.
SSuperdaveWell, for the price, you can't complain too much, it gives you enough to stay comfortably, full kitchen, nice A/C, the bed is a little bit too soft... why they charge $5 for parking per day, it's not making any sense, but I guess that's how they make additional income. It's definitely recommended to those seeking for a good value hotel.
YYuen Yee DebbieAmazing Stay! Housekeeper Jacob is super nice. Clean room and fair enough breakfast included. Good coffee. Highly recommended if you’re gonna stay in this neighborhood in Phoenix.
ผผู้เข้าพักThe staff at this particular location over the last five years has been the nicest most giving generous employees I've ever encountered among hospitality staff... when I've had problems they've gone above and beyond to help me three different individuals in three different problems three different times you know I've seen a couple of staff come and go and the new staff is just as nice as the old staff so I'm thinking that it has to break down to the owner. it's an older building so it's not the Brits but it's very clean very convenient and they offer as much or more than places that are twice as much
ผผู้เข้าพักMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund