"The hotel has a good location . Lots of cafes and restaurants nearby. We had sea view from the bedroom and view of the marina from the sitting room. The kitchen has cups and pots too. For the kettle you need to put a deposit."
"Unfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority.
After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30
The hotel is very far out of town 20mins so I had to sleep hungry
I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change
Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep.
Again I went to sleep hungry
When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him.
Shame"
"The hotel was far from the airport but it was worth the drive, the beach was right by the hotel, the staffs are absolutely pleasant , English wasn't too good but they all tried to communicate. The rooms were bright and beautifully laid with welcome chocolate and towel folded to make a lovely penguin"
"Un bon hôtel, agréablement surpris. Bien entretenu. De la musique en journée comme le soir comme animation."
ดี
49 รีวิว
7.9/10
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในโมนาสเตียร์
รีวิวล่าสุดสำหรับโรงแรมในโมนาสเตียร์
ดูทั้งหมด
8.6/10
ดีมาก
MMose AdventuresUnfortunately when a hotel has a good team one person can affect it so badly. I highly rate the hotel and its services. But as a business traveller here investing in Tunisia, device at a 5 star hotel should be the front desks top priority.
After asking Aziz in reception regarding room service he explained it was on the tv with the menu and how to order. When I arrived into my room I finished some emails and went to the tv to look at the menu and the screen said that room dining finishes at 11 or 11.30
The hotel is very far out of town 20mins so I had to sleep hungry
I spoke to aziz in the morning, and he said the tv was room didn’t really care about the matter and said it will change
Same situation my next night finished work late came back to my room and call room dining, No one answered, called again a main half asleep didn’t know what the have on the menu, he said someone will call me, someone called after 30mins when I was ready to sleep.
Again I went to sleep hungry
When I spoke to aziz in the morning he was too busy to care again. And once again a professional establishment needs to have staff that have attention to detail when it comes to the care of the guest especially people who are investing in Tunisia like the establishment that hires him.
Shame
ผผู้เข้าพักThe hotel has a good location . Lots of cafes and restaurants nearby. We had sea view from the bedroom and view of the marina from the sitting room. The kitchen has cups and pots too. For the kettle you need to put a deposit.