The lobby and breakfast area are very modern, clean, and the breakfast buffet is very good food with plenty choices and several coffee machines as well as fresh fruit, scrambled eggs, fresh bread, and toast, several different types of sausages, beans, yogurt, salads, cold, cuts, and several different types of cheese. My room was modern with a good size TV and a very large bathroom. My only complaints are that the carpets in the bedroom and the hallways are dirty.
Good location,excellent customer service. The room is big with modern design, complete with electric kettle(with the usual coffee,tea & sugar) & small fridge. Good selection in the breakfast buffet. It’s a nice touch that they put the guest’s name in the room’s t.v & a small card from the housekeeping staff. I was happy with the cleanliness, until I saw a stain in the duvet/comforter (which looks like an old blood). I only saw it on the morning of check-out when the duvet cover accidentally opened when i was tidying-up the bed. I mentioned it to the reception staff & she said she will feedback to the housekeeping.
MMikhailKovalevХороший апарт-отель в самом центре Братиславы. Мы второй раз останавливались в этом отеле. Хорошие, просторные номера с чистыми ванными комнатами, кухней и др. Однако в недавнюю поездку мы столкнулись с плохим сервисом.
1) меня и моих коллег заселили в номер на 2 часа позже, чем положено. А почему? Потому, что сотрудницы отеля очень неторопливо убирались в номерах. Мы видели это своими глазами, вынужденно ожидая буквально под дверью
2) при выезде мне отказались дать счёт, хотя я очень просил и объяснял, что он требуется для отчётности.
Таким образом, сервис оказался совсем не на высоте
GgenewiloMy partner and I have just returned to the United Kingdom after having a trip to Europe, the final destination of our travels was at the very beautiful and picturesque hotel. The hotel is very well situated to river and minutes away from the Old Town. The interior is beautiful and the decor clearly reflects the reason why it’s a highly rated hotel. Our room was situated on the second floor and there is a lift for those who overindulge in the cuisine or infamous Slovak wines 😁 the staff are all smarty presented in their appearance and polite, the breakfast is varied and it is self service even the hot/cold drinks, so please bare that in mind if you’re mobility is restricted when dining in the restaurant for breakfast. The only negative I can recall, and this is no reflection of the hotel, the hospitality or staff as it was “other guests” having no consideration for guests still in their slumber or at least trying to be. Guests would allow their room doors to slam closed and guests would talk loudly on the corridor throughout the evening/night/morning. So next time I’d probably request a room on the top floor to avoid the inconsiderate guests 👍
KKellen YOverview: nice and super big rooms!
Location: centrally located, 10-15 mins walking distance to most attractions like Bratislava Castle, Old Town Hall, Michael’s Gate etc, tram stations just within 2 mins away!
Breakfast: good choice, particularly impressed when they extended the ending time by 10 mins on a Sunday as there were a lot of new guests the night before who might not have been aware of the ending time!
Service: nice and friendly staff!
Cleanliness: spotless from what I can see which is nice!
Rooms: I thought I was staying in a flat for a second, super big and roomy, with sofa, a separate living area, impressive!
Facilities: good gym, but the sauna costs a bit which is unexpected (and rare, consider it is a decent 4*…) so didn’t use it, and the lobby was a bit dim when I checked in at night, but not a major issue.
PPearl08Good location,excellent customer service. The room is big with modern design, complete with electric kettle(with the usual coffee,tea & sugar) & small fridge. Good selection in the breakfast buffet. It’s a nice touch that they put the guest’s name in the room’s t.v & a small card from the housekeeping staff. I was happy with the cleanliness, until I saw a stain in the duvet/comforter (which looks like an old blood). I only saw it on the morning of check-out when the duvet cover accidentally opened when i was tidying-up the bed. I mentioned it to the reception staff & she said she will feedback to the housekeeping.
TTati_13Отличное расположение, недалеко от исторического центра города. Комната на 6 человек просторная и комфортная. Санузел и душевые в коридоре. Везде достаточно чисто. Из недостатков- подушки неудобные и один вечер не было горячей воды. В общем отличный вариант для одиноких путешественников на несколько дней