Negative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
Great Hotel close to the Central Kigali district with easy commute into the car free zone.
Food & Drink is very reasonable price and of good quality.
Swimming pool unfortunately is in the shade from the afternoon but still a pleasant area to sit around and enjoy a sundowner.
Great Barista Coffee, steak dinner is highly recommended.
Afternoon Buffet is reasonable and has a fantastic choice of good quality foods, deserts & fruits
If you want to experience the city life of Kigali the 2000 Hotel Downtown is just the right place for that.
The hotel room is tidy and comfy. Service of the staff exceptional and very good.
Highly recommended for when staying some days in Kigali
I had a fantastic stay at this hotel. The service was great and friendly, both at check-in and during my dining experience. I particularly enjoyed the breakfast options, which were diverse and delicious. The gym was well-equipped and offered nice views of the pool. The location is convenient and in a newly developed area. I highly recommend this property!
ผผู้เข้าพักNegative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
ผผู้เข้าพักIf you want to experience the city life of Kigali the 2000 Hotel Downtown is just the right place for that.
The hotel room is tidy and comfy. Service of the staff exceptional and very good.
Highly recommended for when staying some days in Kigali
TTravelGuy2I had a fantastic stay at this hotel. The service was great and friendly, both at check-in and during my dining experience. I particularly enjoyed the breakfast options, which were diverse and delicious. The gym was well-equipped and offered nice views of the pool. The location is convenient and in a newly developed area. I highly recommend this property!
ผผู้เข้าพักI stayed in the dormitory room for a week, and overall, it was a great experience.
First of all, the service was amazing. The breakfast was legit, the coffee was decent, the massage was excellent, and the staff were all super friendly and helpful.
That said, there were a couple of things that made me a bit uncomfortable during my stay—mainly related to the bathroom. I think there’s an issue with the shower/bathtub pipe, as the water takes quite a while to drain. Also, the sink didn’t have any running water during my stay.
If those issues are fixed, I’d 100% recommend staying here. It’s truly a wonderful place.
Thank you for the great service!
MMemory HallFinding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place.
Highly recommended