Let me start with the good things.
1. location: this hotel located in better place.Very close to the bus stops, and most attractions are reachable by foot(although there are many steep hills).
2. Breakfast: The breakfast was quite decent, as you would expect from a hotel of this class.
3. The room was a bit small, but overall OK, The bathroom was good size and also OK.
Very nice stay. The room had an unusual configuration more in tune for couples rather than a family. The bedroom is up some stairs and there is a bathtub in front of the bed that is open to below which has a pullout bed and TV. The service was great, the pullout bed was pre-made for our son who was traveling with us and the room was cleaned, tidied with the bed made every night. We paid extra for the morning breakfast which was great and it had a lot of food options beyond the usual continental breakfast offerings. It also had a very nice terrace which we visited in the evening. We were also there during a heat wave and the room was nice and cool with the air conditioning. I would definitely stay there again.
Hotel simpático, elegante, muito quente,camas confortáveis.Antes do pequeno almoço a água no banho saia fria,algo que aconteceu os 2 dias seguidos.
Foram 2 noites,no primeiro dia o pequeno almoço foi com hora marcada e correu tudo tranquilo,no segundo dia que era domingo o hotel estava cheio, não marcaram horas para o pequeno almoço e foi um caos, gente à espera em pé, no bar.Depois já não havia quase nada para comer,nem sumos,nem copos,uma confusão,os empregados a correr aflitos, enfim, não foi nada agradável.
Depois, na hora do check-out, apresentaram uma conta do bar do dia anterior , que nós nem sequer fomos,nem estivemos lá .Ou seja, se enganaram ao apontar número do quarto ou os hóspedes enganaram os e deram do nosso quarto.Enfim demonstra alguma desorganização.
Preciso de uma fatura em nome de : *********** *** com o contribuinte ********* e favor enviar para o e-mail ****************** pois o hotel não me disponibilizou alegando que tinha de ser pedido a empresa a qual fiz a reserva e o pagamento.
Cumprimentos:
******** *******
Hotel impressionante quando si arriva tra verde, parcheggio ed hall con colonne e bel pavimento. Poi arrivi al banco check in e vedi che una delle sedie degli operatori è tutta rovinata. Sali nella zona bar e ristorante e vedi che il bellissimo pavimento della hall scompare perché tutto coperto da moquette che in parte non è più aderente al pavimento ma fa delle pieghe dove si rischia d’inciampare. Vai a prendere l’ascensore per arrivare in camera ed i corridoi ti “accolgono” con uno “splendido odore stantio” perché moquette dappertutto, pareti con carta da parati quasi in plastica/tessuto e il resto in legno. Profumo molto intenso di tutto. Entri in camera ed è la metà di quella che avevi prenotato,
esci sul balcone e ti accorgi che non veniva pulito da molto tempo. Chiedo spiegazioni alla reception per la camera e lo stato delle pulizie e mi dicono che non avevano camere come quella che avevo prenotato ma mi offrono la possibilità del cambio camera. Vedo la seconda molto grande ma con un odore di “chiuso” ancora più persistente della 1. Vedo la 3 di dimensioni ridotte come la 1 ma con un odore meno persistente. Tengo questa. Molto comodo il letto ma balcone sporco come la 1 sia a terra che la finestra del bagno, il soffitto e le pareti. Finestra del bagno impossibile da aprire, porta del bagno con maniglia rotta, doccia che schizzava dappertutto, rubinetto del bidet da fissare, vasca da bagno “nera” vedi foto. Pulizia di tutti gli ambienti molto sommaria. La struttura è stata costruita in 2 momenti di cui il 1 nel 1967. Forse necessiterebbe di una una profonda ristrutturazione o quantomeno manutenzione e pulizia. Colazione nella media ma con poco assortimento per 1 hotel a 4 stelle. Aggiungo qualche foto per farsi un’idea. Hotel che “ha 4 stelle” di nome ma …
Calidad precio, espectaculares, estábamos cerca del santuario, el desayuno que te incluye también está bien.
No podemos pedir más por su precio, a ese precio insuperable.
Lo único malo la moqueta si eres algo más maniático con esos temas, pero por lo demás genial.
We just stayed there for a night with some friends. The room was clean and the location fantastic - close to everything and to Santuary of Fátima.
Found the service slightly slow, and the price of meals on the expensive side. Overall I recommend staying there and will stay again.
ผผู้เข้าพักI booked only one night, at the last hour, so the view wasn't the best, the calefactor never really worked, it was more noisy than normal. The bed was not confortable. The place was spotless and the service was OK,
SSampaioWe just stayed there for a night with some friends. The room was clean and the location fantastic - close to everything and to Santuary of Fátima.
Found the service slightly slow, and the price of meals on the expensive side. Overall I recommend staying there and will stay again.
ผผู้เข้าพักVery nice stay. The room had an unusual configuration more in tune for couples rather than a family. The bedroom is up some stairs and there is a bathtub in front of the bed that is open to below which has a pullout bed and TV. The service was great, the pullout bed was pre-made for our son who was traveling with us and the room was cleaned, tidied with the bed made every night. We paid extra for the morning breakfast which was great and it had a lot of food options beyond the usual continental breakfast offerings. It also had a very nice terrace which we visited in the evening. We were also there during a heat wave and the room was nice and cool with the air conditioning. I would definitely stay there again.
TThomas RxNice, modern hotel situated a few minutes walk to the sanctuary. The rooms are spacious and of modern design. The room and the bathroom were spotless clean. Wifi is working flawless in the entire hotel. The staff is courteous and eager to assist when needed. The breakfast is richly garnished with a good selection of fruits.
Free parking is offered in der underground garage. The entrance is tricky to manoeuvre. We tried once the hotel food in the evening but preferred to dine outside, as we were not impressed with it.
Iimabhithakur.ak47Let me start with the good things.
1. location: this hotel located in better place.Very close to the bus stops, and most attractions are reachable by foot(although there are many steep hills).
2. Breakfast: The breakfast was quite decent, as you would expect from a hotel of this class.
3. The room was a bit small, but overall OK, The bathroom was good size and also OK.
JJúlia LuísaHotel muito bem localizado, a poucos passos do Santuário de Fátima. Quartos novos, limpinhos e muito confortáveis. Atendimento impecável da recepção. Excelente opção para peregrinar em Fátima. Voltaremos.
ผผู้เข้าพักMy family and I stayed at rhis hotel in February. The staff were all very kind, had good choice of breakfast items, could relax in the evening at the bar, with comfortable armchairs and settees.
Great environment.
Easy to reach from the Shrine in Fatima
Large and clean rooms
Conveniently located. My mum is an elderly woman of 85 years old and it was easy for her to walk about.
Mm.arianneSo so good! The location is ideal for visiting Fátima - its just across the street and about 5 mins drive / 10 min walk from the bus station
The hotel staff were lovely and even upgraded my room which was a lovely surprise. They were also accommodating to my slightly later checkout which i really appreciated! Thank you to Jorge and the team at Estrela for a memorable stay!