We enjoyed our stay very much. The hotel has a very central location, beautiful rooms and very attentive staff. It’s located on the 6th and 7th floor of a larger building. In the elevator area the hotel name is only displayed in Chinese
ดี
196 รีวิว
9.1/10
ราคาเริ่มต้น
€ 25
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในกานซู
รีวิวล่าสุดสำหรับโรงแรมในกานซู
ดูทั้งหมด
9.5/10
ยอดเยี่ยม
KKeng TWe stayed at the hotel in late 2025.3 Everything exceeded our expectations. When I book, it seems the location outside the city is a drawback of this hotel, which is compensated by a free pickup. But for a sightseeing trip in ZhangYe and with services the hotel has to offer, the location doesn't matter at all. Not to mention that the hotel's car+driver offer is quite competitive compared to what we have pre-booked. ###Room###: The room was spacious with comfortable beds and lots of amenities. WiFi speed is decent. There is also a public washing & drying machine, where the maid offered to wash our clothes. ###Restaurant###: The breakfast was plenty. The dinner offer a wide variety of local and standard dishes at an accpetable price. We got a free decent late night snack/dessert (with milk for children) delivered to the room at night. ###Staff###: The staff was very attentive. It started with the driver waiting at the train staion exit. Then we were greeted at the hotel by a staff with a good command of English. The staff has good knowledge of sightseeing spots in ZY. At dinner, the staffs made their best to help us understand the menu, patiently expained the food choices, as well as help estimate how much food we should order. (We are traveling with 2 children.) When we arrive back at the hotel in the evening, they enthusiasticly offered to help carry our stuffs. Tips are not expected nor accepted. If I have to comment, a moisturizing lotion and extra blankets in the room would help when the weather is cold. This hotel will definitely be my first choice if we ever come to Zhangye again.
ผผู้เข้าพักWe were not impressed, especially for the price. We've stayed at hotels that are similarly priced and expected much better.
To be fair, the hotel itself is beautiful. The architecture, the room interiors, and the breakfast and drinks to get were all very nice.
However, the problems started at arrival. We were told the afternoon tea was cancelled and the restaurant was fully booked because of an event. No one told us this in advance, which was very disappointing.
The check-in was disorganized. The receptionist (who was also the manager) turned away to help someone else while I was still talking to her. She didn't give us our room keys, saying the bell boy would open the door. But when we got to the room, the bell boy had to walk all the way back to get the keys. The bell boys were actually very friendly and helpful—the only good part.
To make things stranger, the female manager called me a few hours after we checked out. She asked how the event affected our stay. I was busy and rushing around, and the call worried me—I thought I had left something behind. Asking for our opinion after we left was too late. They should have asked us during our stay, or better yet, informed us before we even arrived.
So, while the place is beautiful, the poor communication and service ruined the experience. We wouldn't stay here again for the price.
BByu MaruThis place is very comfortable, the room is new and clean, close to restaurants, and most importantly, the receptionist here is very helpful. He gave us good advice and arranged a tour bus for us. Even though we arrived at the hotel quite late, the staff took good care of us. We were very impressed with the service.
ที่นี่ก็สบายมาก ห้องพักใหม่และสะอาด ใกล้กับร้านอาหาร และที่สำคัญพนักงานต้อนรับที่นี่ช่วยเหลือดีมาก เขาให้คำแนะนำที่ดีแก่เราและติดต่อจัดหารถนำเที่ยวให้กับเรา แม้ว่าเราจะมาถึงโรงแรมค่อนข้างช้าพนักงานก็ดูแลเราเป็นอย่างดี เราก็ประทับใจกับบริการมาก
这里很舒服。全新、洁净的房间餐厅附近最重要的是,这里的接待员非常乐于助人。他给了我们很好的建议并联系我们安排了旅游巴士。虽然我们到酒店已经很晚了但我们对这项服务印象非常深刻。