"Please inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best."
"Outstanding accomodation at the bottom of the South.
The rooms were warm, fresh and relaxing.
We used the valet parking which was fairly priced and the car was parked up safe over night.
The hotel offers plenty of options for dining and beverages, that provides you with plenty options on a cold wet night.
I’m looking forward to our next visit."
"Everything was great except for room smelling very musky upon entry.
Open the window for ventilation.
Great location for everything
Appreciate the drinking water dispenser on every floor."
The room was small being disappointing from other good IBIS Hotels have had bigger. In this case the ceiling had mould which is not good at all being left there. I should have asked to change rooms but stayed in it with little window viewing as well along with ventilation. The hallway stinks of cooked Indian food they need to put in air fresheners to take that bad ordour away. The staff were friendly and amenities were very plentiful. Suggest to have bigger bowls and cups being very little to eat from. Car parking is a problem at this place either on the street paying for it from 8:00am to 5:00pm or over in a mall car park for $10.00 a night. So factor that in if staying here. Better to get a place that provides it as it was a hassle to be up at 8:00am to go downstairs and pay for this each morning. Overall for money and value feel could have done better else where.
Outstanding accomodation at the bottom of the South.
The rooms were warm, fresh and relaxing.
We used the valet parking which was fairly priced and the car was parked up safe over night.
The hotel offers plenty of options for dining and beverages, that provides you with plenty options on a cold wet night.
I’m looking forward to our next visit.
Please inform customers before you change the rooms for them. I had booked mine for the bath, then you gave me a different room on arrival, not even explaining why you had to change the rooms. So I had to see staff at the reception again after checking to sort it out. In the end, i got the room with the bath.I am sorry to say that your place smelt musty that is not right for accommodation for the health and safety reasons. I have also found mould in the bathroom you might want to look at. Hope all gets sorted soon. Thanks. Best.
Really fantastic view! No complaint at all. Room is equipped with mini kitchen so basic booking is ok. Parking is really convenient. And check-in checkout are both smooth
Everything was great except for room smelling very musky upon entry.
Open the window for ventilation.
Great location for everything
Appreciate the drinking water dispenser on every floor.