Location is excellent.
Service needs to improve
1. Standard hotel will provide a box/pack of tissue for the guest - I need to request for it
2. In NZ, provide hot chocolate is quite standard, I requested 1st time not done, 2nd time I wrote a note on the desk and ONLY ONE packet of chocolate provided
3. The toilet is so small, for big people will be problem. There was a light non stop blinking, till now no answer and don't know the reason
4. No cupboard for clothes and the only fixed hanger on the wall and right above the table and next to the kettle which you will not able to hang your jacket or jeans properly. I requested for hanger in order to hand my clothes outside the bathroom bar.
We had a wonderful stay at Kaikoura Quality Suites. The Executive Studio had all the necessary amenities (heater, warm shower, kitchenette) for a good night's rest, along with parking right next door. The motel was conveniently located next to a petrol station and supermarket (New World), and just a short drive to the town centre. We were greeted by a friendly and helpful staff at check-in who also gave us a free glass of milk!
Très belle auberge de jeunesse avec des équipements de belle qualité et des espaces communs très bien décorés. Située à proximité du centre ville. Des activités sur place, cinéma, yoga, visite de la ville
Hi Guys we did enjoy our stay .
Unfortunately some things were a bit dated & the cleanliness in the hallways needs attention.
The room we had was a good size, for the price we paid,so we were happy with that.
Didn't have the best of sleeps because the bed was sagging in the middle,like 1 of the 2 bases had dropped,& we didnt realised until the morning we left,while packing our bags on the floor.
Have a picture of that if u want me to send it to.
Overall we were happy with our stay based on the price we paid for that time of year.
LLouis ConnorWe were running late and were going to miss the advertised check-in time, so I called ahead to find out what to do. Although no-one answered the phone, we were informed by the automated answerphone that if you missed check-in, they would leave your keys to your room in a lock-box outside reception. This is a major plus for travellers as it can be so hard to execute your travel plans to schedule!
The facilities in The Lodge, where we were staying were mostly communal and hostel-like - people seemed to hang around in hallways. For some this could be a great way to socialise or otherwise intimidating. These communal areas were slightly untidy and unclean. We stayed in a room with en-suite facilities. It was very basic with two large twin beds pushed together to make a King-sized bed. The shower temperature fluctuated massively but we had a comfortable stay.
We did not eat on-site as we found it to be overpriced but we did notice that there was a wide range of social events such as a pub quiz which would have been super fun if we had more time!
CClemonHoZCRoom was large, and had ample space to open 4 large suitcases. Room was clean too, and staff was friendly and helpful.
Arrived at 1.30pm and was able to check in early.
Only downside - Hotel parking is at the private open space adjacent to the hotel but could be better if within the building itself and sheltered.
ผผู้เข้าพักI received a 'warm' greeting from the desk clerk upon my arrival, with the 'check-in' straight forward and quick. Upon entering my room, I found it to be tidy and clean. Very impressed! But to my dismay, there was no alarm clock in the room so I could set my 'wake-up'!! I also had issues with setting the air conditioner. Upon going down to reception and enquiring about these issues, I was advised: 1. They don't have alarm clocks in their rooms, but can offer a 'wake-up call' after 7am when the office is open. 2. The desk clerk did show me how to operate the air conditioner using the one in the office. He even turned mine on and adjusted it to suit my requirements, using a master control in the office. Great service there!
But if you are staying at the hotel, it would pay to set your own 'wake-up alarm' using your watch, or what-ever else you have. That is, if before 7am.
Be wary of the rooms either side of you, I could hear what was going on in the room next to me, talking, tv, etc.
Breakfast in the morning is a 'set' menu, but I was surprised to find that the cooked breakfast and continental breakfast were two different prices! At other hotels, for about the same price, I received both cooked and continental for the one price. I even had to pay for a glass of orange juice! Coffee/tea and water was complimentary. Overall, I did enjoy enjoy my cooked breakfast.
Overall, I was happy in some respects with the hotel, but disappointed in others during my stay.
The location of the hotel is within an easy walking distance to the Christchurch Square etc. The Christchurch ****** is literally just around the corner.
CCitizen of The World - Veni, Vidi, ViciExcellent location. The reception was friendly and helpful. Love the bsthroom that comes with heater, powerful shower, and even have a heated bar to warm the towels and dry your wears if needed. Highly recommended.