The hotel cleaning and breakfast are great, but front desk staffs and absolutely zero cancellation policy made it no return to hotel anymore. Also, laundry and dryer were very old dated and tiny sizes. To wash 2 sets of clothes, it took me 4 hours cause machines wont work same time.
ผผู้เข้าพักWell, knowing that this hotel belongs to the Marriott family, it is surprisingly basic. Of course clean but with little care in the interior, the lights the way the customer is received, in general, small things make life better, and here at this Marriott could have been improved very easily. In Tijuana people travel by Uber or taxis from the hotel for many reasons, especially because of poor public transportation, thus, customers wait in the hotel lobby for their taxis, and many customers can coincide at the same time, and there is only a sofa and two armchairs (3 squeezed and 2 like Winston Churchill in single seats) and nowhere else to rest yourself or your bags. This is making the experience a bit off a sort of train station-ish platform. The breakfast is acceptable, providing all you need, but the the dinning area is very dark, badly lighted, to be honest you can’t hardly guess the time at all. The furniture there is very cheap, and doesn’t make you feel I want to read tye newspaper while having breakfast but I just want to finish and leave this 7/11 store. I am sure that I might sound a bit picky, but I am not, it is very easy to make small changes, non expensive that can improve the whole experience greatly. It is a Not a cheap place to stay, let’s remember this.
ผผู้เข้าพักHotel is a on a nice little area. There were no huge issues but also nothing above the ordinary. Our cabanas were clean. 4 of their 6 houses are by the pool, working WiFi, electronic doors and rooftop decks. The other two houses are in a gulch, with sliding access doors that don’t really work and keys that don’t really lock. WiFi doesn’t work down there. Funny enough there is no cell reception either. If you need to work, go elsewhere. There is no check in or staff anywhere. If I was in one of the other units it probably would’ve been a 4/5. This place is probably worth $100 a night. 200-300 is overpriced in my opinion