The hotel service and culinary offerings were excellent. We thoroughly enjoyed our stay. The room was impeccably clean; however, the bathrooms could benefit from some enhancements. It is essential to ensure that there is a shower curtain in place, as otherwise, water tends to spill onto the restroom floor. Nonetheless, everything else was satisfactory.
Petals is a beautiful, well-maintained resort located close to the main road near Thariode and I would highly recommend it for multiple reasons. We were there for 3 nights and the staff were helpful and polite. The food was too good and varied. We chose the heritage room and it was clean, loaded with all amenities and had great views of the valley. The resort has a great pool, game rooms, spa and a badminton court. All in all a perfect stay and would love to come again.
always a good place to stay...
staff are well trained with excellent services
the only thing that might to improve is their morning breakfast might be good to have more intercontinental choices instead of 90% of south kerala food... can always go to YouTube and check it out some of the good Asians and intercontinental food.
Requested for transport from airport to hotel however no one shown regardless of calling 3 times also wasn't so professional in giving a firm reply....
Hotel was good and reception staff also good,
Needs to improve in the future...
I tried to get a change from receptions to pay to taxi however unfortunately couldn't help due to bad policies and no change at that time in the hotel.
Could have kept some fruits and snacks in the room as this is so called 5 start.
Too much renovation ongoing including painting too
Very helpfull in extending few hours for late check-oiut
Rooms was very good,
ดีมาก
99 รีวิว
8.9/10
ราคาเริ่มต้น
DKK 498
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมWifiในเกรละ
รีวิวล่าสุดสำหรับโรงแรมในเกรละ
ดูทั้งหมด
7.5/10
ผผู้เข้าพักthe base rooms in the old section of the building were very small, and there was no ventilation. thess rooms were just under their restaurant and was separate from the building that was shown in the pictures. since we were two females travelling the hotel ”upgraded” me to an ”executive” room which was in the new section of the hotel. that room was even smaller with one 5×4 bed and just enough space to pass through. the only advantage was it was in the new section and didn't look secluded.
breakfast options were very limited.
the best thing about the hotel was it's location. situated in the heart of fort kochi, it is very close to the fort kochi beach and other attractions.
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
ผผู้เข้าพักI was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
ผผู้เข้าพักHonestly. This was the best hotel I’ve stayed in for years. The management and all staff were amazing. Super clean. Super up to date. Love it. Nice gym. Good food
RRaveendraThe hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.