Room was great, bathroom was just okay. Breakfast was almost an ordeal. For the price we would give it 4 out of 5 but it was like having breakfast on a round about, bathroom was tired, the low point of the room.
L’accueil n’était pas du tout chaleureux. Noys avons reçu 2 chambres qui ne correspondaient pas du tout aux photos sur le site. L’une avait les 2 fenêtres qui donnaient durectement sur 1 toit. L’autre chambre avait les 2 fenêtres près du plafond. Donc aucune vue pour les 2 chambres. La 2ème faisait carrément ”prison”.
La chambre était propre mais tout ce qui était communs (réception, corridors, loundge) laissaient beaucoup à désirer et paraissaient vieux et malpropres.
Cet hôtel tient de l’usine à touristes. Je ne recommanderais pas cet hôtel à quelqu'un qui recherche quelque chose de cosy et chaleureux pour séjourner. Mais il est fonctionnel.
Lovely historical guest house, with extremely helpful and friendly staff. Beautiful views of the town of Pitlochry, so I advise having your own car or booking a taxi. Those highland streets are steep!
ผผู้เข้าพักA lovely stay with an upgrade to a cottage, all quickly and efficiently arranged. This was a trip in honour of an annual expedition for my late wife Caroline and I to the Pitlochry area for autumn. Caroline always wanted to stay in the lovely cottages so it was fate and her sparkle that helped with the upgrade.
Food is incredible and a wide selection of choices along with fantastic, friendly service and drinks. Very good to eat and sit by the river in warmer times. Terrific breakfast too.
The cottage was spacious and kept warm. Very comfy. They are not new so you must allow for some quirky spaces and layouts. It was lovely to have that space to relax.
Port Na Craig is a 10/15m walk from the town over the suspension bridge or the dam. It's a beautiful walk but be careful near water. Pitlochry is a beautiful town that Caroline and I have enjoyed for years and I'll continue to honour her by visiting. Thanks to the Port Na Craig team for making me so welcome and for the prosecco for toasting Caroline. Much appreciated.
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Ratings for all except service based on website. rating on SERVICE based on experience
for reasons entirely out of my control, I had to cancel my stay 24hrs beforehand. I called to let them know. I advised I had to cancel and the reply was (word for word)
” ok , that's still chargeable”. NO ' I'm sorry to hear that' NO ”maybe we can find another date so you don't lose your money”... no ' we can't refund you but do you want a credit on account'.
if I'd have phoned 12 hours earlier my money would have been refunded or I could have amended my booking.
the blame was put on TRIP as I was told ' you booked through them and they wont help you.
So I'll be avoiding this place when I go up for my trip, and I'd advise others to avoid places with staff as uninterested as here.
ผผู้เข้าพักKenmore is a beautiful location and the area is a stunning area of natural beauty in Scotland. That said, having stayed at this resort before, I was disappointed with the cleanliness and maintenance of not only the lodges but the leisure centre. The lodge itself had peeling wall paper and chips around light switches and old frying pans, all things which are easily maintained and/or changed. The pool area is lovely but pool was cold and one of only two showers were out of order due to a cracked base in the ladies. This was a relatively cheap break but despite this I do feel the Kenmore club is looking a little shabby and in much need of an overhaul or at least some renovation to keep up with the neighbouring hotels and lodges which are more modern and well kept
FFrancoise Jeanne ML’accueil n’était pas du tout chaleureux. Noys avons reçu 2 chambres qui ne correspondaient pas du tout aux photos sur le site. L’une avait les 2 fenêtres qui donnaient durectement sur 1 toit. L’autre chambre avait les 2 fenêtres près du plafond. Donc aucune vue pour les 2 chambres. La 2ème faisait carrément ”prison”.
La chambre était propre mais tout ce qui était communs (réception, corridors, loundge) laissaient beaucoup à désirer et paraissaient vieux et malpropres.
Cet hôtel tient de l’usine à touristes. Je ne recommanderais pas cet hôtel à quelqu'un qui recherche quelque chose de cosy et chaleureux pour séjourner. Mais il est fonctionnel.
KKatherineReally clean room and friendly service. It’s periodic features are very charming. The pork belly on the dinner menu was so tender and succulent. Really enjoyed the stay. Highly recommended.
ผผู้เข้าพักWe enjoyed our stayed as a family but the service and food in the buffet style restaurant at night was very poor as food was cold and we were finished eating before we received our drinks. We eventually managed to speak to a manager about it. However, we have stayed before and ate in other restaurants and they were good. Upgrades to winter garden bar were nice but again service for drinks very slow. Overall a 6.5/10 stay.