The location is very convenient, right off route 1 south. We arrived very late and with the incorrect booking date. The lady at the service desk was extremely helpful and managed to rebookd a room at the spot. Thank you to trip.com.
They also allowed us to have a late check out. Again have to praise the friendliness of the service desk.
The room assigned was not set up properly so we got an upgrade.
Room is clean by there are no slippers, no shower cap, tooth brush etc. Kind of disappointed.
There were several fees that I didn’t expect such as $31 resort fee. $15 early check in fee for checking in at 2:00 rather than 4:00 and $10 for parking.
The place also needs updating. Two beds were standard size not queen size.
Al things considered I would not be inclined to go back.
The hotel has improved a lot over the last few years. Daily housekeeping to tide up things is a nice touch for me. Most hotels have stopped since the pandemic years. Breakfast is decent. Offerings are fresh and adequate for business travelers and family. The bathroom is a little small but the king bed and pillows are very comfortable. Nice AC thermostat keeps the room nice and cool during the heatwave this week. Staff members are very friendly and helpful. Will go back when I am in the area next time. Thank you!
Wwolfsvane**⭐️⭐️⭐️⭐️⭐️ | A Truly Exceptional Stay — Beyond Expectations!**
From the moment we arrived at \[Hotel Name], everything was pure perfection. The check-in process was seamless and welcoming — we were greeted with a smile, a refreshing welcome drink, and helpful staff who made us feel at home instantly.
**Room:**
Our room was spotless, modern, and elegantly designed, with a breathtaking view of the city skyline/ocean/mountains (customize as needed). The bed was heavenly — I honestly had the best sleep I’ve had in months. The daily housekeeping was consistent and thorough, and small details like the nightly turndown service and complimentary bottled water made a big difference.
**Amenities:**
The infinity pool was a highlight — clean, relaxing, and never too crowded. The gym was well-equipped, and the spa treatments were heavenly. We also appreciated the fast Wi-Fi and convenient business center.
**Dining:**
Breakfast was a daily treat! The buffet had everything from fresh tropical fruits and artisan pastries to made-to-order omelets and local delicacies. We dined twice at the in-house restaurant, and both meals were five-star quality — beautifully presented and incredibly flavorful.
**Service:**
What really sets \[Hotel Name] apart is the **exceptional service**. Every staff member we encountered — from the concierge to housekeeping — went above and beyond to ensure our stay was comfortable. Special shoutout to \[Staff Name, if applicable] for their kindness and helpful local tips!
**Location:**
Perfectly located near top attractions, restaurants, and shopping areas, yet still quiet enough for a restful sleep. It felt like the best of both worlds.
**Final Thoughts:**
I’ve stayed at many hotels around the world, but \[Hotel Name] genuinely stood out. Whether you’re visiting for business, romance, or a family getaway, this hotel offers outstanding value, comfort, and luxury. I wouldn’t hesitate to stay again — in fact, I can’t wait to return!
MmarinkiEven though I arrived around noon, I was able to get my room right away. The staff were very pleasant and never made me feel uncomfortable with any overly attentive attitude. Their service felt natural and genuinely kind.
The price was higher than other airport hotels, but I chose this one because it is located inside the airport and I had read that the shuttle buses run frequently. In reality, this part did not meet my expectations. The shuttle bus from the airport took quite a long time to arrive, and the shuttle to the terminals was divided by terminal, which caused additional waiting time. Compared to other airport hotels, it felt like everything took more time.
Since you can actually see the terminal from the entrance, I found myself wishing it was possible to simply walk there