"Accueil implacable, le personnel est au top. Le soir le serveur du bar m'a fait un expresso, car l'automate avait quelques soucis. Service à la clientèle irréprochable. Et petit déjeuner très bien. Je recommande vivement"
"This hotel is very conveniently located near the train station and city center, making it easy to get around. The staff were friendly and welcoming, and the recently renovated rooms were clean and comfortable. A great choice for both convenience and comfort."
"We originally booked for 1 night on our way back through the Champagne region at the end of our driving tour of Spain and France.
However, our car broke down and we had to stay a second night.
The staff were extremely helpful and courteous. The hotel is amazing value for money.
There can't be many better places to be stuck than in Épernay 😂. We consoled ourselves with a trip to the Gratien Champagne House and also dinner at the Pop Up Air Restaurant on the banks of the Marne!"
"Hôtel avec prestations de bases pour dépanner une nuit, sans plus.
Climatisation en panne.
Dommage car bâtiment pas très bien isolé donc je n’ose pas imaginer en plein été.
Petit déjeuner très basic avec produits premiers prix."
"super hotel avec des chambres renovées qui sont magnifiques. la piscine et le sauna sont un vrai plus. Un seul bémol : le samedi, c'est une cour de recré. Il faudrait prévoir des créneaux adultes only. Pour le reste, tout est parfait !"
"Low cost, overnachting onderweg. Klein, maar wel schoon. Kamer had geen airco, was ook vermeld, was nu totaal geen probleem, maar als het warmer wordt is dat niet fijn."
"J'ai apprécié tout d'abord l'accueil qui était irréprochable à l'écoute de mes demandes , petit déjeuner varié et copieux hôtel très bien placé nous i retournerions avec plaisir!"
AAnh NgocThe location is very good. In front of the hotel ist a tram and bus station. It is very convenient to go to any tourist attractions. Room was clean und bright. The receptionist war friendly as well. We had a good stay.
CChiuThe hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
ผผู้เข้าพักOne of the strangest hotel I stayed. I've visited 21 European Country so far, but this hotel was quite different from the previous ones. Firstly, the check-in process was annoying. The woman in the reception told us that we would not be able to have the key of the apartment before 3 pm, which had been officially anounced. That was understandable. However, the woman at the reception could have been more polite. Furthermore, they asked us to fill out a form although she had already asked our personal information. There was no air conditioning at the reception desk but we had to spend time over there despite the extremely hot weather. After 3 pm, more than 10 people were waiting in front of the desk in order to collect the key of the apartments (havasız küçücük bir alanda)... Finally, it was our turn, they told us that we had to pay a deposit for 50€ (if we break anything in the apartment) and they told us this can happen. Ok, maybe it happened before but although I stayed in apartments more than 8-10 times (in different European countries), I've never encountered a policy like this. Apparently, they came up with a ”genius” policy that no other apartment I have stayed in across Europe has ever had. As a bonus, there is a sign inside the room: ”if you forget to clean the kitchen, we charge you with 15€”... Also, inside the room, there was no enough rack to put our luggages on.. Even if the room was clean, and the location was good enough, this apartment/hotel will be a place I never want to stay again...
ผผู้เข้าพักOtelin konumu, temizliği, harika kahvaltısı ne kadar iyi bir tercih yaptığımızı her an hissetmemize sebep oldu. Akşam otele döndüğümüzde avludaki nezih ortam, odalarda halı yerine parke oluşu, yemeklerdeki lezzet yanında, tatilde beklenen tüm konfor ve kaliteyi bize sağladığı için, yeniden gelsem aynı oteli tercih ederim. Umarım siz de bizim gibi otelden huzur ve mutlulukla ayrılırsınız💯