We checked in at 11pm, there is no one at counter sadly. Called multiple times but no answer. Lucky there is other guest that helped us to get in, and they called the hotel staff to give us the room key.
And we have to pay vat to stay the 2nd night. If not they will lock your card and can't access to room. Quite noisy at night, even though we stayed at 3rd floor.
On the other hand, room is clean, bed is clean, toilet is clean, no bugs. There is heater in the room. Room looks newly renovated.
Nice hotel just next to the train station. Super convenient for morning train or jump on a bus or tram to see places in town. Hotel is clean and air-conditioned, the latter is freaky important for travelers to Germany in summer hot months as not all hotels offer AC in Germany or the hotel has it but a weak one. This hotel gives you the cool air much needed for summer traveler. The rest is standard and front desk people are nice, too. Would return/recommend.
TTW HamburgThey had a good breakfast with very nice coffee
The room was hot and not the best stay l had - the bad was very hard but maybe some guest like it this way
The room service forget to provide me free water and cups and tea ☕️
The Italian restaurant is great for dinner
Near by currently is a construction site so it’s getting very busy and very noisy