They were really nice about the luggage :) The receptionists let us leave our luggage with them both before and after our check in / check out, which gave me and my husband an opportunity to explore the city luggage free!!
We expected the hotel to be closer to the Frankfurt station (it’s about a 20 minute walk), but taking the tram made the travel pretty easy
Für mit dem Auto anreisende Personen liegt das Hotel optimal an der Autobahn. Die Zimmer sind sauber und mit guten Betten ausgestattet. Das Bad hatte einen Duschkopf in der Badewanne. Dies war mein zweiter Besuch und das gleiche Bad wie bei meinem Ersaufenthalt. Ich erwähne es nur, falls sie mit dem Einstieg in die Wanne Probleme haben könnten. Wer mit dem Zug anreist muss mit dem Bus weiterfahren und eventuell noch etwas gehen. Es lohnt sich aber. Ich komme bestimmt wieder.
Nice hotel just next to the train station. Super convenient for morning train or jump on a bus or tram to see places in town. Hotel is clean and air-conditioned, the latter is freaky important for travelers to Germany in summer hot months as not all hotels offer AC in Germany or the hotel has it but a weak one. This hotel gives you the cool air much needed for summer traveler. The rest is standard and front desk people are nice, too. Would return/recommend.
EEutamaThe Westin Grand Frankfurt offers an excellent central location with unbeatable access to public transport and nearby markets, but the in-room climate control and wellness facilities were disappointing during this stay.�� Overall, it works well as a convenient city base, especially if you value being close to U- and S-Bahn connections and local weekend markets.��Room and comfortThe room itself was comfortable but unfortunately too warm, and it was not obvious how to adjust the temperature settings. There was no clear guidance in-room on changing the climate controls, which made it difficult to get a good night’s sleep.Facilities and closuresAlthough the hotel advertises an indoor pool and sauna as part of its wellness offering, both the pool and sauna were closed during this stay, which was a let-down.�� This is worth checking in advance if these facilities are important for your trip.Location and transportThe location is one of the hotel’s strongest points, set on Konrad-Adenauer-Straße right by the Zeil shopping area and within easy reach of major sights.�� U-Bahn and S-Bahn stations are very close, making it simple to reach Frankfurt Hauptbahnhof, the airport and other parts of the city in just a few minutes.��Markets and nearby vibeThe surrounding area has a lively city feel, and there is a weekend market within walking distance, adding a nice local touch to the stay.�� Being able to step out of the hotel and quickly reach both shops and market stalls is a real advantage if you enjoy browsing food and local products.��Overall impressionThis hotel is a solid choice for location and public transport access, especially if you plan to explore Frankfurt’s centre and markets on foot.�� However, unclear room temperature controls and the closure of the pool and sauna during the stay meant the experience did not fully meet expectations.
ผผู้เข้าพักI booked the room with breakfast but the hotel said it was 28euro per night extra so I didn’t use the breakfast but the breakfast according to my booking was included I feel cheated for my money with this. Booking a room for 168euro and includes breakfast for three then in the end I didn’t use the service since the service agent at the counter was not professional and told me it’s not including breakfast.
Also I tried to call the counter for the whole day and no one picked up the phone. Very disappointed and even though the location and room was great I will not be coming back due to this.