Great F&B at the restaurant beside the lobby. Coffee shop has beans can buy for souveniers. Check in and out was a breeze with their great courteous staffs. Gym room was great with fruits and water and just enough machines. Pool looked nice too. The only downside is the room faced the main road with noisy motorbikes sound penetrated through the windows.
Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
Reservé a pesar de leer los malos comentarios y menos mal no hice caso, la atención es 5 estrellas, el transporte de espera en la puerta 1 de las llegadas terminal 1, y el check ir fue rápido, pero l desayuno riquísimo, la habitación muy linda, cómoda y tranquila, todo bien organizado, me volveré a quedar seguro cuando vuelva
Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
Nice hotel located in safe area of city. Breakfast buffet is really good. By some reason it advertises through this app that hotel has a pool and facility does not. There is a nice sauna on the eighth floor.
Прекрасный отель в идеальной локации.
В отеле все отлично:
- быстрое заселение
- идеально чистый номер
- комфортная температура
- отличный завтрак.
Но главное это локация, отель находится в безопасном районе и рядом множество ресторанов, кофеен, клубов, торговых центров
ผผู้เข้าพักHotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
ผผู้เข้าพักThe best part of this hotel is the breakfast. Lots of food options and great taste as well. They also serve some rrally good Colombian food and soup. The staff are also very friendly and helpful.
The room is ok but not impressive. The problem is that they do not provide consistent amenities. We have two rooms booked, with one room has sufficient shampoo and body wash supply as well as coffee machine, the other does not have either. When I called the front desk, they could not help as they did not know where to find the supplies.
Other than the above, the location is very good, conveneint and safe.
ผผู้เข้าพักLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)