"Overall, the stay was okay. The staff were friendly and helpful, which I really appreciated. However, the bed was a bit dirty, which caused some itchiness—definitely something that could be improved."
"The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience."
"Overall it was a very good experience for the price. I would have given cleanliness 5/5 if the pillow doesn't have marks though it is clean and the room odour doesn't smell strange. As for location, I would have given a 4/5 if the sound of of train keep disrupting my sleep. Food is easy to access but good food may need to travel quite a bit. Their highlight was their services. Always accommodating for any reasonable request that I requested. They were also fast in delivering their services. Their smile and politeness warmth the heart. Amenities were ok as they matched a 4 star hotel."
"It's youngish, it's hip, but the room is so tiny, it's like they cramped a portalet inside. And the linens and towels have seen better days, they look worn-out. I was surprised that this was an Ascot hotel. Good location. Friendly staff. My boss wasn't pleased. :("
"I recently stayed at Swiss-Belcourt Serpong in their Deluxe Double Room for one night. Overall, the experience had its highs and lows.
Pros:
• The Android TV was a great feature, allowing easy access to streaming apps.
• The room itself was spacious, providing plenty of comfort.
• The buffet breakfast was decent, with a variety of options to start the day.
Cons:
• The hotel is located right next to a train rail, so the noise from passing trains was quite frequent and disruptive.
• The toilet floor design was problematic. Water didn’t drain properly, resulting in small puddles that made the bathroom floor wet and uncomfortable.
While the room and amenities were good, the noise and bathroom issues were disappointing. It’s worth considering if you don’t mind train noise and can overlook the bathroom flaw."
"The hotel located next to Teraskota Mall. You can just walk there. It is also nit very far from ICE and AEON BSD. The staff are friendly and helpful. The room is spacious and comfortable too. However, the toilet doesn’t have bidet but it is fine with me. One more thing I like about this hotel is, you don’t need universal adapter plug as their plug can suit Malaysian plug. Surely will stay here again if I come to BSD city next time."
"Pengalaman menginap yang lumayan.
Kamar bersih staff ramah, Deket dengan kuliner dan akses lainnya. Hanya saja kalau malam agak berisik saat dilorong, kedengeran suara dari kamar tetangga."
"Hotel is good but there is nothing in the surrounding and therefore you need to get a car or taxi to nearby. However with the traffic in Jakarta , it means you have to wait for very long for the car to come. For business traveler who wish to have good rest, is best to get another hotel because there is a mosque just beside the hotel and the prayer starts from 330am to 430 am which disrupt sleep.
I have stayed at other hotel before but never encounter this."
"The location is strategically connected to Teraskota so it's not too boring, the room is clean, I'm just a bit doubtful whether the bed sheet is changed for each new guest because it has a strange smell, the room also needs a freshener, the sound of outside vehicles really penetrates the room, the sound of the AC is also quite disturbing, the staff is friendly and helpful."
ผผู้ใช้ไม่ระบุชื่อNeed to pay attention of amenities providing to the customers. I found some stuffs are improper. But the location is great, accessible to every main sites around south tangerang
ผผู้เข้าพักTidak ada pemanas air untuk minum. Agak repot klo hrs pke kompor. Koreknyapun tidak bs dipakai. Saat datang banyak semut. Pintu lemari rusak. Untuk ruangan oke bgt ya. View pagi hari dr balkon bagus banget. Over all puas menginap disini ☺️
ผผู้เข้าพักSebenernya secara keseluruhan secara umum ok ko cuma yang disayangkan kebersihannya aja siihh kaya kamar mandinya ga disikat sama sekali alhasil tamu sendiri yg nyikat untuk terus pintu kamar mandinya udah rusak listriknya sering turun walaupun cepet dibenerin sih abis itu tapi minimalnya kalau fasilitas kamarnya budget banget kebersihannya ditingkatin sih terus fasilitasnya kaya pintu harus dibenerin sih minimalnyaa!