Clean and neat. Close to the city center. If the were no road works, there should be a tram stop. But Basel is always under construction. Breakfast is full of options. Room was small but ok for the Swiss price range. Underground parking was very convenient since there are no other options around. Aircon was good enough.
The staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.
I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
Отличный отель. Останавливаюсь второй раз. Повысили категорию номера, но и стандарт вполне приличная комната. Окна открываются. Отопление регулируется. Модно пройтись пешком до основанных магазинов и музеев, но и пару остановок проехать не проблема. На вопросы подробно отвечают. Завтрак обычный. Есть омлет. Вернусь обязательно. Постель удобная, высыпалась.
Ottima struttura, letto e cuscini comodissimi....e non è poco... posizione vicina al centro ma anche ai mezzi per l'aeroporto. Personale gentile e disponibile
ผผู้เข้าพักI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
ผผู้เข้าพักHotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
DDeborah TongGreat hotel right by the exhibition centre with frequent tram connections into the city centre. Comfortable room but a bit cold in the winter. Bathroom is a bit small with mould in the shower. Other than that, a nice stay overall in “Little Basel”!
ผผู้เข้าพัก**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
ผผู้เข้าพักThe staff was exceptionally friendly and accommodating, and they were able to communicate in English, which was very helpful.
I would like to express my gratitude to Sina and the rest of the staff for their assistance in planning and organizing our last-minute travels.
The hotel provided a delicious breakfast with a variety of halal options.
We experienced a slightly uncomfortable night due to a malfunctioning air cooler, but the staff promptly provided us with fans to alleviate the situation.
Overall, it was a brilliant location, and I would stay again.