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We live in Key West and come to Miami every 2-3 months. We have stay at this hotel, the Fontainebleau, or one of the 2 Kimptons for 5 years and always had a great experience at this hotel until this trip. It started at check in The guy at the desk “Carlos” was rude from the beginning. He was a smart aleck about everything. It was my wife’s birthday trip and it was definitely not the way we wanted to start it. Our room was hot and we didn’t have enough towels. We had dinner reservations and were going to see Andrea Bocelli. When we got back the room was still hot but we were exhausted from the day so we went to sleep. At 6:0am it was so hot it woke us up. My wife went to the front desk and a very nice Eloisa was there and helped my wife and they sent someone to look at it after 5 minutes it was working. I asked what was wrong and he said “it had a bubble in it” but acted like he couldn’t speak any more English. The thermostat was on cool and set 60° but the room never got below 74° at 6:00am. When my wife went to ask for a Double Tree Cookie she was told they were no longer a double tree hotel. This is one of the main reasons we stayed there and it has definitely changed. When we got there The Miami Dolphins were playing in Miami and every TV in the awesome bar area was off and I asked “Carlos” if they could turn the game on and was told it was under renovation but there was no sign of construction and if it was it had nothing to do with the tvs in the lobby. The entire vibe here is not what it was the last time we stayed here. This is a great location and one of the only hotels that still has a hot tub “but it only works half of the time”. He was also a **** about the pool towel card policy and said if I didn’t return the nasty reused card I would be charged $25 per card just to get a towel by the pool. If you do decide to stay there and there is a 20 something Spanish guy at the desk come back later for the sake of your peace on vacation.

It’s decent. Has pool and gym which is nice. Breakfast is quite varied. Rooms are great. Reception can be a bit chaotic sometimes only have 1 staff member on. Would stay again though.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying. This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation. We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later). The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough! I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine. Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them. The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down. When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this… Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went. A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out. I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful. We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts. Now I need to go through the process of disputing the transaction with my bank. Really? The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand. I am hoping this property reaches out as promised but it holding my breath. Do better Ritz Carlton South Beach! Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.

มันวิเศษมากที่มีมหาสมุทรในสวนหลังบ้านของคุณ สระว่ายน้ำน่าทึ่งมากโดยเฉพาะตอนกลางคืน ห้องมีขนาดเล็กกว่าที่เราคาดไว้ ทำเลที่ตั้งน่าทึ่ง ร้านค้าและร้านอาหารเรียงรายตามถนน

It is very convenient to stay this hotel as the train, metro, Greyhound Flixbus, all around it, only 4minuts walking from Hotel to the above points, the restaurant has served very good meals, the breakfast is also good. We will stay at this hotel in the Future again.

設施：樓下就有星巴克，很方便；泳池、健身房標配，甚至有按摩房；不過可能是地處較偏僻的原因，邊上的停車場基本是空的 環境：邊上有一個很漂亮的湖，水很靜，草很密；如果開車的話，附近有不少餐廳、商店等，很方便 衞生：廁所乾濕分離，很大，很乾凈

The lobby is freezing cold. The staffs are friendly. The check-in wait time was about 20 minutes because there was only one front desk staff and the group before us spent too much time. The room is decent and clean. Love the balcony and direct access to the beach. The pool is kinda small, but they have two pools.

ที่ชายหาดในใจกลางเมืองไมอามี ชายหาดอยู่ใกล้แค่เอื้อม รูปทรงเป็นอาคารยุค 50 และ 60 และภายในเป็นแบบทันสมัยที่เพิ่งได้รับการปรับปรุงใหม่ อยู่อาศัยได้อย่างสะดวกสบายและมีร้านอาหารอยู่ไม่กี่แห่ง

Boulan South Beach – Honest Review I recently stayed at Boulan South Beach and overall had a great experience, with a few minor drawbacks. Positives: The location is fantastic—just one block from the beach and in a very walkable area surrounded by great restaurants and bars. The hotel itself offers solid amenities, including a small but relaxing rooftop pool with a bar. One of the highlights of my stay was dining at Orange Blossom, the on-site restaurant. The food was excellent, and I’d highly recommend checking it out even if you’re not staying at the hotel. The rooms are well-appointed, apartment-style suites that feel spacious and thoughtfully designed. I also appreciated how quiet the rooms were—perfect for getting a good night’s sleep after a day out. Negatives: That said, I was disappointed by the bed. The listing advertised a pillow-top mattress, but the bed was far from comfortable and fell short of our expectations. Also, for a room that otherwise felt luxurious, the lack of bathrobes was a small detail that would’ve really rounded out a luxurious experience. Additionally, while the room was clean, some of the design choices were lovely but weren’t the most practical for a hotel setting. The cloth-upholstered bed frame, while stylish, showed some staining—fabric furniture can be hard to keep looking fresh in a high-turnover “fun” environment. Similarly, the jute rug added visual texture but proves to be difficult to clean and showed signs of wear. Final Thoughts: Boulan South Beach is a solid choice if you’re looking for a stylish, well-located hotel in South Beach with great amenities and a quieter, more refined atmosphere. Just be aware of a few comfort and design trade-offs. It really is too bad, because Boulan is excellent on so many things and I would 100% go back and definitely recommend this hotel to others… However, the bed quality really brought down the overall appeal. If they can improve that one aspect, this would easily be a top-tier stay in South Beach.