โรงแรมที่มีที่จอดรถในไมอามี่เดด เคาน์ตี

ทําเลที่ตั้งสมบูรณ์แบบ บริการดีเยี่ยม โรงแรมมีเซสชั่นของตัวเองบนชายหาดและบริการบางแห่งฟรี

ใกล้สนามบินไมอามี่และมีรถรับส่งฟรี ห้องพักมีขนาดใหญ่พร้อมไมโครเวฟ เตากระจก เครื่องชงกาแฟ ตู้เย็นขนาดใหญ่ เตียงขนาดคิงไซส์และโซฟา สระว่ายน้ําสวยริมสระน้ํา ปัญหาเดียวคือ wifi แย่และอาหารเช้าก็โอเค

Room: Large and spacious, well maintained and clean. Room was cleaned on a daily basis, and fresh towels given daily. We were staying next to the gym and pool area, and unfortunately it was quite noisy at time. We were happy to have a balcony, however, there was no view from it at all as it was blocked. Room was quite dark, could have done with some more light fixtures. Big TV in room, however, even though it is a smart TV, it doesn’t connect to devices. Bring a HDMI cable if you want to stream shows. Pool and gym: Larger than the images, quiet in the morning but busy around midday to afternoon. Not very many sun loungers, but pool area and pool itself was clean and there were plenty of complimentary pool towels, although they run out when it is busy. Limited facilities at the gym, just a couple of treadmills and weights. One of the treadmills was broken, but gym towels were provided, and the area feels new and clean. Staff: Front desk were always very helpful, and available. We did have to ask twice about replacing toilet roll and towels, however it was sorted, even though it was late at night. Location: Very central, walking distance to all the Brickell city centre cafes and restaurant. Close to transport links which take you around Miami from Brickell Station. Surrounding area felt safe, especially as two young women travelling. Bar located on the 24th floor has great views and a great area to work or grab a drink. Although it is part of a different hotel, staff were very happy to give us access to visit it. Overall, we really enjoyed our stay at Hotel Indigo, would really recommend, and it is great value for money.

設施：樓下就有星巴克，很方便；泳池、健身房標配，甚至有按摩房；不過可能是地處較偏僻的原因，邊上的停車場基本是空的 環境：邊上有一個很漂亮的湖，水很靜，草很密；如果開車的話，附近有不少餐廳、商店等，很方便 衞生：廁所乾濕分離，很大，很乾凈

Sempre fico hospedado pois fica proximo de onde eu preciso, tem valor e qualidade

It is very convenient to stay this hotel as the train, metro, Greyhound Flixbus, all around it, only 4minuts walking from Hotel to the above points, the restaurant has served very good meals, the breakfast is also good. We will stay at this hotel in the Future again.

The lobby is freezing cold. The staffs are friendly. The check-in wait time was about 20 minutes because there was only one front desk staff and the group before us spent too much time. The room is decent and clean. Love the balcony and direct access to the beach. The pool is kinda small, but they have two pools.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying. This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation. We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later). The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough! I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine. Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them. The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down. When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this… Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went. A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out. I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful. We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts. Now I need to go through the process of disputing the transaction with my bank. Really? The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand. I am hoping this property reaches out as promised but it holding my breath. Do better Ritz Carlton South Beach! Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.

โรงแรมรีสอร์ทที่ดีมาก กาแฟแคปซูลในห้องก็อร่อย ประทับใจสําหรับคอฟฟี่สตาร์ พนักงานบริการหน้าโรงแรมก็ยอดเยี่ยมเช่นกัน ทุกครั้งที่เข้าออก ทักทายอย่างอบอุ่น หาหัวข้อต่างๆ คุยกับคุณสักสองสามคํา รู้สึกเหมือนอยู่บ้าน