Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip
- location is unbeatable, 1 min walk from check in areas
- staff was all around very friendly
- high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc).
- beds were extremely comfortable
- breakfast is à la carte with views of the airplanes / terminals
- gym is small but all you need is there
We visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous.
However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly.
Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.
ผผู้เข้าพักStaff was totally excellent. The room is clean. Bed is very comfortable. The hot tub was just fantastic. Nice swimming pool. Food was good and I have no complaints at all.
JJanineLBWe visited the hotel for our Duex Days event and overall had a pleasant experience. The valet parking was smooth and professional, and the hotel staff were generally polite and courteous.
However, one aspect could be improved: flexibility at check-in. I was running a bit late, so my husband, who shares the same last name and was on the reservation, tried to check in ahead of me. Despite offering to send a photo of my ID and confirming the reservation details, the front desk staff insisted that I had to be there in person. I understand the importance of security, but a bit more flexibility or alternative verification methods would have made the process more convenient and guest-friendly.
Aside from that, our stay was enjoyable, and we appreciated the service and atmosphere overall.
ผผู้เข้าพักFront desk service and parking lot shuttle service was good. Restaurants service was hit and miss. Options were very limited. Food quality was very much below average for the cost. period. Will avoid in the future.