ห้องสะอาดมาก พักห้องเตียงคู่สองเตียง มีระเบียงที่สามารถเปิดหน้าต่างระบายอากาศได้ ซึ่งเป็นสิ่งที่ฉันชอบมากที่สุด สระว่ายน้ำสวยมาก แต่ตอนนี้อากาศเย็น เลยไม่ได้ว่ายน้ำ ส่วนฟิตเนสสามารถใช้ของโรงแรม The Star Grand ได้ และยังสามารถไปว่ายน้ำหรือแช่น้ำพุร้อนที่โรงแรมนั้นได้ด้วย
ฉันมีวันเกิดที่ยอดเยี่ยมที่ The Point Brisbane! การ์ดวันเกิดและไวน์หนึ่งขวดทำให้การเฉลิมฉลองนี้พิเศษยิ่งขึ้น ห้องสวีทระเบียงกว้างขวางและมีทิวทัศน์อันตระการตา ห้องพักสะอาด แต่ฉันอยากจะบอกว่ายังมีพื้นที่ที่ต้องปรับปรุงในบริเวณนี้ ความใส่ใจในรายละเอียดของพนักงานและบรรยากาศโดยรวมทำให้เป็นประสบการณ์ที่น่าจดจำ ขอแนะนำ!
ผผู้เข้าพักStaff , friendly and helpful. Great location. Unit clean and well appointed. Overnight parking s bit expensive, especially if your staying a few nights. $35 a night.
ผผู้เข้าพักHad to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds.
The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it.
The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it.
The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee)
I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us.
The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote
The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice.
The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water.
They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
ผผู้เข้าพักSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.