There were many reasons why my stay was unpleasant. The first was that the ice machine was broken and then was no alternative offered to me when I asked the staff if I could get any ice. the second reason is that the internet did not work at all. I had work to do on my laptop but could not get anything to load at all. There must have been a pet accommodating room directly above mine, because there was what sounded like a dof running around constantly during my stay from the time I got there until about 10pm, and started back up around 5am. The included ”continental breakfast” was just a Costco muffin and a tiny apple... very lame. The biggest problem I encountered though: there were big, long hairs in every single bath towel. I will not recommend this hotel to anyone ever. It was way too expensive for such a poor experience. serious changes need to be implemented at this hotel, or just be shut down. I definitely overpaid for this hotel and would feel much better with a price reduction... I was very disappointed in my stay and WILL NOT recommend any Travelodge by Wyndham to anyone. Knowing this is an acceptable standard from the parent company is shocking. I feel taken advantage of due to inaccurate descriptions (ice machine, internet, breakfast included) when the facilities/amenities were broken, did not exist, or were very sad attempts at meeting the expectations that were set.
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5 รีวิว