โรงแรมออนเซ็นในTurkler

My family of 5 (2 adults and 3 boys aged 8, 5 and 1) stayed here for 10 nights at the end of October and had a fantastic first holiday abroad as a family. Hotel building/Room/general area - The building is beautiful! Inside reminded us of the atrium on a cruise ship. We stayed in a duplexe room which was perfect for us with 2 bathrooms and lots of space over the 2 floors and a large balcony. We had a few issues with the room (lost power and the plug got stuck in the sink) but these were resolved quickly when reported to reception. The room was made up daily, mini bars stocked up and was never dirty but the bathrooms would benefit from being updated. Outside of the hotel there is a bazaar within 5 minutes walk with some shops and bars but not much else. My husband and eldest visited Ruzgar to watch the football as it is not played in the hotel. Pools/Beach - The hotel was quiet at the time we stayed so we had our pick of sun loungers around the main pool. The kids pool was busier and the loungers more closely packed so we avoided sitting there and only moved some of our belongings there briefly when all of our children wanted to play in that area. The main pool was very cold but once you were in it was lovely as it was still in the high 20s-low 30s when we stayed. Our older kids loved the bouncy pillow and would watch all morning for it coming on. We all enjoyed the slides and would visit them later in the afternoon so never an issue getting a seat or having a long wait for a ring but I can see this being a problem when the hotel is busier. Only points for the hotel to consider is the general maintenance/cleanliness around the pool: some of the parasol bases are broken, some of the parasols themselves are tired looking, we didn’t like the cigarette holders on the parasols (but appreciate that a lot of guests do still smoke and, as Brits, we just aren’t used to it as much now), hedged areas around the pool and along the edge of the restaurant have cigarette ends and some rubbish strewn through them (not lots but enough to notice) but I do feel that the design of these borders and laziness of some smoking guests and those who don’t pick up things they drop makes it difficult for the cleaners who are constantly sweeping up. The border area between the pool and restaurant would benefit from some routine attention to tidy it up too. These small matters did in no way impact our stay, they were just things we picked up on that we felt downgraded this hotel from a 5*. Our youngest child preferred the beach and so we spent most afternoons there. The sea was lovely and warm and doesn’t get deep too quickly. Lots of sun loungers and shade available. Restaurants/Bars - the food choice is vast and the main restaurant is enormous! We always sat outside the main restaurant for breakfast and our evening meal and were extremely well looked after by Esat, Selami, Talha, Mehmet and Huseyin who quickly learned where we liked to sit, our drinks and would get us