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The Post Oak Hotel was amazing! My unforgettable Post Oak experience started with checking in with Miss Gabby. The Post Oak Hotel professionalism makes this 5 star hotel different from your everyday hotel. Post Oak Concierge Rubin was a pleasure to speak with regarding my dining options. Lunch at Bloom & Bee delicious. Shelby was my waitress. The food & cocktails were delicious. I sat poolside relaxing without one concern. Emma made sure I had everything I needed poolside, towels, cocktails, shaded area along with water, what more can I say. And my high floor room views of Houston Texas downtown, comfy bed, state of the art TV’s, plush bathroom wrapped in Marble with luxurious chandelier’s and the most needed lighting for pictures and videos. Some of my room goodies, Electronic coffee maker, TV’s that rises up from a cabinet, nightstands with dim lighting, remote controls from a apple tablet, desk & cozy couch, luxurious soap & hand lotions, marble soaking jet tub and If I needed anything more, I could ring my personal butler. Thank you Post Oak Hotel my experience was exceptional. Sincerely Kim❤️

Great Service, Lovely Breakfast — but Room Noise and In-Room Dining Could Improve I recently stayed at the Thompson Houston and overall had a great experience, especially thanks to the excellent service. Every staff member I interacted with was friendly, helpful, and professional. Their attention to detail really made me feel welcomed, and I was touched when they surprised me with a graduation cake — a thoughtful gesture I truly appreciated. The hotel breakfast was a highlight. The food was fresh and well-prepared, and once again, the service stood out. Dining in the morning felt like a treat thanks to the welcoming atmosphere. That said, there were a few downsides that affected my stay. The room was quite noisy, even late into the night. It was hard to relax or fall asleep with the amount of outside noise coming through. Also, I ordered in-room dining on two occasions. On the first day, everything was great. However, the next day the fries were noticeably soggier, the salad was just a bowl of greens with six tiny avocado cubes, and — most concerning — the aioli on the side looked like it had already been used. Overall, Thompson Houston left a positive impression on me, mostly due to its exceptional staff and quality breakfast. I hope they can improve the soundproofing and ensure consistency in their in-room dining service.

We stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old. The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one. The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed. The breakfast was also good but with little varieties to choose from.

The room is clean, very accessible to Galleria. It will be great if they can provide toiletries

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The staff really made the experience above and beyond. We expected a very basic stay, the room and shower/bathroom was extremely clean. The check in/reception was really 100% amazing through and through. They make you feel right at home. Will book here again if needed in the future.

Great place so high on price but horrible food breakfast it's free yes but it's like dog food. From a military person I had better. Cheep food. I would not recommend this hotel.

สภาพแวดล้อมดี พนักงานบริการกระตือรือร้น และมีห้องออกกำลังกายที่ชั้นล่าง น่าเสียดายที่ฉันไม่รู้ว่าฉันจากไปเมื่อไร ไม่มีห้างสรรพสินค้าในบริเวณใกล้เคียง แต่ก็ไม่ไกลจากห้างสรรพสินค้าอย่าง Galleria

ห้องพักสะอาด แต่มีรั่วและไวไฟอ่อนมากใน rm 109 น้องผู้หญิงที่ประจําให้ความช่วยเหลือและน่ารักมากๆ

We I got to my room the smell was so strong, the streets were stained. The were roachs not as many as my last visit shower curtain was dirty. But the service clerk was very professional and nice.