UUllaMIf you’re actually hoping for great food and excellent service at an all inclusive, this place is a must. Extremely clean, fabulous food and service. Far exceeded our expectations - Abraham was very friendly and helpful and he made our stay extra enjoyable.
ผผู้เข้าพักA decent resort has been turned into the most predatory tourist trap.
No menu prices online so we were shocked to arrive and see food and drinks charged at exorbitant rates, more than double what we are used to paying back home in the states.
Gym was nice but had rotten fruit in the snack basket.
No coffee machine in the room (seriously?) and a basic latte in the basement Starbucks is $10 USD. Wow.
The staff were helpful and friendly.
A nice resort, but not at all worth the insane prices paid.
ผผู้เข้าพักThe resort is beautiful and walking distance to the marina. Great service and the restaurants have delicious food. Nice infinity pool overlooking the beach! The only bummer was they wouldn’t honor my two bedroom that I had reserved through Trip.com. For some reason it came across as only a one bedroom. 3 gals in the room, but we managed with the sofa bed. Otherwise the resort is fabulous!
ผผู้เข้าพักThe hotel has gorgeous views as it overlooks Cabo and the marina. The rooms are in need of an update as they are not in the best overall condition. The staff is a mix of very pleasant, kind, service oriented people to downright rude people who have been seen to roll their eyes at guests. The food was good, although some restaurants are better than others. The Agave restaurant was the better of them all and we went for lunches and dinners. The cupcake shop was very nice with a selection of coffee, pastries and cupcakes (although not always fresh). But kudos to Marlen who made the best coffees, thank you!
ผผู้เข้าพักDon’t like the fact, the hotel sent a letter basically not wanting guests to leave the premises. There’s a lot is reasons to leave. The beach, massages are only 60 for 90 min
Iidolg idolgOur stay at Kristal Grand was truly unforgettable!
Special thanks to Chief Concierge Mario Cortes — he assisted us with every request, helped us upgrade to a stunning ocean-view room, and arranged a late check-out so we could enjoy the resort even longer before our flight.
The hotel itself is outstanding: delicious food, more restaurants than we could try in one stay, daily changing entertainment for both kids and adults, warm and chlorine-free pools, spotless grounds, and incredibly kind and friendly staff.
Our young son quickly made friends, and the water playground became his favorite spot. We also booked a pirate show tour through the hotel — it was an amazing experience!
There’s honestly not a single downside we can think of. We had a wonderful time and would love to come back again!
Ivan , Irina and Daniel, USA.🇺🇸