ผผู้ใช้ไม่ระบุชื่อFirst time travelling to Sri Lanka and checked in to a great hotel. The service was wonderful and I was greeted warmly by the staff. Room was clean and spacious with a great view of the ocean. Options for breakfast were not great, but good enough with tasty food. The only minor complaint was the water temperature of the shower as the temperature fluctuated quite often.
ผผู้เข้าพักI had an absolutely wonderful stay and felt truly taken care of from the moment I arrived until I left. Every request was handled with genuine care and professionalism, and the level of hospitality clearly shows that customer satisfaction comes first.
A very special thank you to Mr Gajan from the Bell Service. He kindly accompanied me during check out and patiently waited with me for quite some time until my taxi arrived. His warmth, attentiveness and dedication made a lasting impression on me and truly represent outstanding service.
The in room dining was also excellent and of very high quality. Unfortunately I caught a cold during my stay and could not explore everything, but I will definitely come back.
A true five star experience. Highly recommended.
RRoland CoelhoBooked 2 Rooms requested connecting but hey had no availability on the day
Service was excellent you can request a car to drop you at one of these groups nearby ******* were good
Watch out for the door man he will offer youRs 10k playing credit at one of these ******* we did not find the offer worth it highly recommend Balies ****** much better
BBeeshman BahiradanGreat location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean and stylish. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
ผผู้เข้าพักI stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience.
I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep.