ค้นหาโรงแรม 5 ดาว ในซูราบายา

It's an amazing hotel with excellent hospitality, almost all staff are helpfull and you can feel safe to stay here. The front desk is very helpfull as well and provide all the informaton needed. The room is very clean and all functionaliry is working. The feel of stay is like at your home house. Hotel facilities also very good condition and manageable. It's a valuable stay.

เราพักผ่อนกับครอบครัวอย่างมีความสุข ทำเลที่ตั้งดีเยี่ยม ใกล้กับห้างสรรพสินค้า คุณจะพบกับทุกสิ่งที่คุณต้องการ อย่างไรก็ตาม ลูกๆ ของฉันไม่พอใจที่สระว่ายน้ำหลักของชายหาดกำลังอยู่ในระหว่างการบำรุงรักษา เราจึงใช้ไม่ได้ แต่สระว่ายน้ำขนาดใหญ่สามารถใช้ได้ อพาร์ตเมนต์ดีและน่าอยู่

What a great place to stay to be honest with you all. I used to stay here with my family for staycation, this place is really giving us a good vibe! It's totally clean and the location is very good!!! There are a lot of shopping malls nearby too

Our stay at Ciputra was wonderful. Fantastic location adjoining the Ciputra mall with many great restaurants nearby. Thank you to all of the fine professional staff that accompanied the very well appointed room and hotel facilities. The room was beautifully furnished, lovely comfortable bed, large bathroom along with a bathtub with great view. Room was quiet with pleasant views over Surabaya. Executive lounge/bar on 8th floor is a quite area with well appointed bar. The cool pool and jacuzzi on 22nd floor was special with a 270 degree vista over Surabaya city, extra gorgeous during sunset. Restaurant for breakfast had a delicious array of both western and Indonesian dishes in a colorful and fresh ambience. Special thanks to Alicia at reception whom communicated well and passed on the delicious gift for sevice recovery of our lift mishap. Just a slight improvement would be to improve the lighting in the car parking area as very dim and dreary at night.

I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.

ไปเที่ยวภูเขาไฟโบรโม่และจองโรงแรมในใจกลางเมืองสุราบายา ประเทศอินโดนีเซีย เป็นโรงแรมที่มีประวัติศาสตร์อันยาวนาน สวยงามมาก เนื่องจากมีสิ่งอำนวยความสะดวกบางอย่างในห้องพักเก่าแต่การบริการ พนักงานมีความอบอุ่นและเป็นกันเองและให้บริการด้วยรอยยิ้ม มีห้างสรรพสินค้าขนาดใหญ่อยู่ตรงข้ามโรงแรม ซึ่งสะดวกสำหรับการรับประทานอาหารและสัมผัสวิถีชีวิตในท้องถิ่น สะดวก และมีร้านพุดดิ้งแสนอร่อยอยู่ภายใน หลังจากกลับจากภูเขาไฟฉันต้องพักผ่อนหากแจ้งล่วงหน้าฉันสามารถเช็คเอาท์ล่าช้าได้ซึ่งเป็นมิตรกับผู้ใช้มาก Mount Bromo คุ้มค่าแก่การเยี่ยมชมและคุณจะสัมผัสได้ถึงความตกใจของธรรมชาติจริงๆ

Nice and modern room with a very comfortable bed and pillows (the highlight of the stay). I especially liked the long daybed by the window. Breakfast was decent, and the pool has a nice atmosphere at night. Some minor maintenance to the pool flooring could be improved, but overall it was a very good stay.

โรงแรมเก่าแก่แห่งนี้ให้บริการดีเยี่ยม พนักงานต้อนรับและพนักงานร้านอาหารสามารถพูดภาษาอังกฤษได้ การเช็คอินรวดเร็วและมีประสิทธิภาพ และไม่มีการเรียกเก็บเงินมัดจำ ห้องพักกว้างขวาง เครื่องนอนมีคุณภาพดี สบู่เหลว แชมพู และโลชั่นบำรุงผิวเป็นชุดเดียวกัน มีกลิ่นเลมอนหอมสดชื่น ให้ความรู้สึกสบาย อาหารเช้ามีให้เลือกหลากหลาย รสชาติดี เน้นอาหารท้องถิ่นของอินโดนีเซียและอาหารตะวันตก มีขนมและของหวานอินโดนีเซียที่เป็นเอกลักษณ์ รวมถึงชานมสไตล์สุราบายาที่ค่อนข้างหวาน การตกแต่งโรงแรมในเทศกาลคริสต์มาสสวยงามและมีบรรยากาศคึกคักมาก นอกจากนี้ยังมีคุกกี้ช็อกโกแลตฟรี ข้อเสียเพียงอย่างเดียวคือห้องอาบน้ำค่อนข้างเก่าและจำเป็นต้องได้รับการปรับปรุงใหม่