At BeSS Mansion Hotel Surabaya, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. BeSS Mansion Hotel Surabaya offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. At BeSS Mansion Hotel Surabaya, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At BeSS Mansion Hotel Surabaya, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent within the hotel's karaoke rooms and bar may prove to be just as entertaining as venturing out with your fellow...
As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This 5-star hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has facilities measuring 132483 square feet (12308 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
ผผู้เข้าพัก2025.01.28
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read.
After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike!
Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive.
But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference!
And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try!
For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible!
Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference.
Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
BBk_Em2024.10.16
I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern
Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
DDarkforth2024.07.20
Location is great. Right on top of a huge shopping mall with full of foods and stores. Staffs are really friendly and helpful when asking for mall directions. Room is always kept clean. And surprised to get 5 pcs of laundry per day. Great experience!
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
ZZoe Yap2025.02.02
We booked the executive room & couldn't be happier with our choice! From the moment we arrived, Lintang’s warmth & excellent service made a lasting impression. She kindly allowed us to check in early after noticing how tired we were from our flight, and she even provided us with a room that had the best view!
The breakfast was a highlight of our stay, offering an abundance of delicious local dishes. We truly appreciated having the opportunity to enjoy local delicacies rather than standard international fare, which made our experience even more special.
The room itself was spacious & comfortable, providing the perfect retreat after our adventures. Overall, we had a fantastic stay & would highly recommend this place to anyone looking for a great experience!
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
ผผู้เข้าพัก2024.04.24
Excellent service I would recommend pax to choose The Westin for the service and quality. Food and service at club lounge was amazing, the staff are so well trained with politeness and respect. We had a perfect stay.
**Review for Crown Prince Hotel Surabaya Managed by Midtown Indonesia**
I recently stayed at the Crown Prince Hotel Surabaya, and it was a pleasant experience.
**Service:**
The service was excellent. The staff were friendly, attentive, and always ready to assist with any needs.
**Facilities:**
The facilities were top-notch. My room was clean, spacious, and well-equipped. The hotel features a nice swimming pool, a well-equipped fitness center, and a relaxing spa. The breakfast buffet had a good variety of delicious options.
Overall, I had a comfortable and enjoyable stay at the Crown Prince Hotel Surabaya. Highly recommended for anyone visiting the city.
Nice hotel, very close to Pasar Atom and Kya Kya. But the traffic around makes it a bit difficult to cross the street.
Friendly staffs, clean room. Quite spacious.
RRXT DigitalNot Bad, but really need improvement the Service Quality and food Quality. The foor Quality was very poor, this Hotel food, not worth for the Five Star Hotel.
MMuhammad Harumanพื้นที่ห้องค่อนข้างใหญ่สำหรับโรงแรม ex ibis red ต้องการการบำรุงรักษาเฉพาะบริเวณที่ใต้เตียงสกปรกและผ้าปูต้องซ่อมแซมใหม่ เนื่องจากปลอกหมอนมีรูมากกว่า 1 รู ซึ่งมีขนาดค่อนข้างชัดเจน
ผผู้เข้าพักThe hotel location is excellent, just 2 min walk to Plaza Tunjungan and 1km to Submarine Muzium. The breakfast food is good. Room is good. Swimming pool is clean. We enjoyed our stay here.
RRitatempatnya strategis, dekat dengna plaza surabaya alun alun dan juga grand city, untuk kebersihan kamar mandi sedikit kaget karna saya pikir bersih, tapi untuk kamar bagus dan bersih