CCarina HoBreakfast: Super terrible service, unfriendly to Chinese guests. only this hotel i have this strong feeling, we have checked in to Atlantis palm, St Regis Abu dhabi during this vacation and everything was perfect!!
For Jumeirah Beach Hotel, most of the staff in the breakfast area are not friendly, with no smile, and I felt like being bullied by the service peoples. You can see a few tables around are available, but she keeps guiding us to the last section of table area, which is very few people, and there is no one assistant.
Even the table is not yet well cleaned when she guided us to. My kids are sitting there. She didn't say anything but directly sprayed the cleaning liquid over my kid's head. And she asked me what i would like to order to drink when she is wiping. It is unprofessional and unrespect to try to take an order when you are not focused on your customers. I am wondering why this 5 star hotel can offer this service specially wondering this unprofessional assistant lady. Is there something wrong with you??
I ordered 2 glasses of milk for my kids. They sent me 2 small milk jars , but we didn't order tea?! So what is this for?! And I try to ask someone to change. However, over 15 minutes, there was no one answering, i am pitty sure they both see i am asking for assistance !!!!!!
Buggies service: When we ask for the buggie, the guy standing there tells us to walk as it's very near ?! Haha, that's so funny! everybody keeps faking us like a fool. You prepare this service and when I come though , you ask me to walk. what do you mean?!
What a ******* experience ever! I will never recommend this hotel to any Chinese/Asian face people!! Never waste your money to someone who dont care for your stay!
Message to Jumeirah Beach Hotel : If you are not ready to open for Chinese people, please close your reservation ! don't try to accept our money then give me this ******* service! It is terrible that I pay money to let me be bullied 😔 Otherwise , please send your service peoples for proper service training.
EEvvvvvvI recently stayed at the Sheraton Dubai Creek Hotel and had a wonderful experience. The location is fantastic, providing easy access to various attractions and the stunning creek views.
The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. One of the highlights was the breakfast, which offered a wide variety of options to suit all tastes. From fresh fruits to delicious pastries and hot dishes, there was something for everyone.
Overall, I highly recommend this hotel for its great location, friendly service, and excellent breakfast selection!
ผผู้ใช้ไม่ระบุชื่อThey are nice to provide me upgraded 2 bedroom. The room is spacious and clean, and with a nice sea view. Breakfast is included. Double swimming pools are amazing. Super family friendly!
ผผู้เข้าพักDukes was amazing. The whole setup was fantastic. Staff were extremely attentive with nothing too hard for them. The facilities were clean and first class. Our room was terrific. Thanx to Dukes for the upgrade. Pools were great and ya gotta luv the lazy river.
Would love to stay again. One day
ผผู้เข้าพักEverything is brilliant, the service to the cleanliness to the comfy beds! Highly recommend.
Clean hotel, very good breakfast. Wahab from breakfast Larder restaurant provided excellent service, very organised. Thank you.